- Phone: 604-263-7587
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Customer Testimonials
Your staff , in my experience, appear to enjoy their jobs and make even the smallest interaction an experience that makes me, as a customer, happy to recommend the store and happy to keep going back.
Chelsea & James very helpful. Good communication regarding pricing of bike servicing.
your friendly, fast, and always do a top-notch job.
Top quality bikes, GREAT service! Great communication. Highly recommend.
Very good service
I’ve only experienced quality products and service! Sarah, and the staff exude a neighbourhood friendly mannerism, which I love! And the main reason I feel comfortable returning to their store. No matter how small my problems seem, I appreciate the staffs unpretentious attitude!
Name removed
The personalized service from Chelsea
Great service and repairs. Always a good job done. Thanks.
The staff
Great service, always helpful
Great service and very friendly/knowledgeable staff
Great service
Great service, prompt and friendly. I’ve purchased 3 bikes now from West Point Cycles and have had all of them serviced there. Never had a problem, always heard promptly if there was anything unusual and usually get a discount.
Very personal, professional and knowledgeable!
Confidence in the knowledgeable staff and the able service engineers.
Well-made products and knowledgeable mechanics give me confidence that I’m getting good advice and service.
Great service friendly staff deserves a raise 🙂
Great product knowledge, personal service, vital part of the local community
Well-researched fact: dollars spent at a locally owned independent business help support YOUR local economy several times more than dollars sent out of town, online or otherwise
I like the communication, clarity with respect to work that needs to be done and how much it will cost.
Staff is very friendly and it is a pleasure to interact with them. And of course, I like the quality of job done.
I like the courteous, helpful and knowledgeable staff who spend time answering questions regarding the various services and products that are available. The service provided is prompt and excellent .
I like professionalism, up beat attitude and honesty ie: my husband was told not to spend any more money on his bike. The staff seem to enjoy their work and take the time to help customers understand what they are buying (service, bikes, parts).
quick, friendly, professional
Great staff and service. Friendly and helpful. Very knowledgeable and fun1
Good guys. Prompt service
Everybody's very friendly, and they know what they're doing.
For many years, our family has depended on West Point Cycles for all of our cycling needs. It is a busy shop, but they always manage to complete bicycle service in a timely manner and stand behind their work.
West Point Cycles carry a wide range of cycling related products. The staff are knowledgeable and are happy to provide advice when asked.
The 3 minor repairs to my bike were handled smoothly !!
Service excellent
staff professional, knowledgeable, polite - a pleasure to deal with
Always professional and good service. Reliable and accountable.
Good low pressure sales staff. Knowledgable, but not pushy