Customer Testimonials

Friendly staff.....knowledgeable.

You have a successful business because you cater to cyclists who need your services. Just from the brief encounter yesterday I was advised to buy a new rear tyre for my bike because the existing tire was worn out. And I agreed to replace it. Went for a ride today and had a great time.

You have bicycles for all ages and levels.

I have no problem in recommending your business to anybody that owns a bike or is looking for a new bike.

Very helpful:)

Always friendly and excellent service - the best.

Good service and professional advice

Repairs are reasonably priced.

Expertise of the staff.
Provision of high quality service and products.
Responsive service.

It is your staff that makes your business and everything else comes in secondary.
Bob is wonderful, kind and knowledgeable. We have always had excellent service
from him.
James always does the repairs on my Trek and he keeps me on the road year round.
Thank you for the excellent service at the Kerrisdale store.

Quick, fair, personable service, and worth supporting a local business in our community.

The guy who sold me a kickstand was nice and helpful. Answered the questions I had regarding sizing. Easy transaction. Would buy here again.

Excellent responsive personnel, helping with advice and assistance.

Very friendly and accommodating staff. Very professional.

Good service from sales person.

Wonderful bike shop - great service and do not oversell. Bike gets a yearly servicing and seems to run better than when I bought it - amazing after 14,000 kM and 4 years of riding.

Fast,professional,polite,perfect.

Good quality bike and accessories that I will actually use. Super friendly and helpful in the store.

Awesome service from Nolan, James & Derek at the Kerrisdale store! Had 2 of my bikes in for a winter tune-up.

Friendly, knowledgeable and honest service with quality bike merchandise. Would definitely recommend.
Peter Kletas

Everything

So happy with the service I received in getting my bike ready for tri season, highly recommend!

We used to live in Kerrisdale and know West Point cycles well. We moved out to South Surrey 8 yrs ago and haven’t had much luck in getting a good consistent fix on my son‘s mountain bike. We took advantage of the maintenance sale and the team was excellent in assessing what the issues were, fixing them and then coming in under budget! Super happy! The service was a 10 out of 10 and we know the way we ride mountain bikes if we will be back again. Thanks Bob and the west blvd team!

Very friendly & helpful staff. Good service.

They are convenient to where I live and are of good value.

Took advantage of their Sale on servicing bikes had 2 bikes serviced - great customer service. Was given a quote first.
Quick turnaround despite being told they were really busy.

Always prompt service on online orders, and good communication with the customer for pickup. A real nice LBS!

Service is friendly and staff are very knowledgeable.

I appreciate how you have always provided great bike tuning service. You also have offered valuable classes and advise regarding bikes safety. Thank you!

Do what you say

Easy to shop online and friendly people on store

its all about trusting the people there..Bob.