Customer Testimonials

Very friendly and flexible associates who go the extra mile!

Time spent with me. Care to ensure I am satisfied with my selections. Have been happy with products.

Professional service and Quality products at fair prices. Not much more that I could possibly ask for - that's why I traveled from out of town to come here. It was worth the effort and would recommend them to my Mother!

Tim and Sarah were very helpful in my shoe selection :)

Very professional and friendly, thanks!

Friendly, smart and know what you're doing!

Very good respect for social distancing, knowledgeable and personable as well! Overall a very good experience, made buying a new bike fun and easy.

Great personal touch and attention to detail. Thank you!

Tim was an incredibly helpful salesperson - highly recommend!

HELLO! :) I love my new Electra Loft 7D bike in Seafoam! I originally wanted the Cream colour, but I think what I got is better! Thank you so much for building my brand new bike!

Competitive pricing and quality selection of bikes and accessories. Professional staff that were friendly, knowledgeable and provided end-to-end service.

Everything from the person meeting me (Sarah) to the service (James) to the notification and the delivery. 10/10...Ron MacKenzie

The sidewalk reception. Even in the rain. Found the second door exit very sheltering.

Good Service. Very friendly Sales. Very informative. Great Guy.

The staff is so friendly and knowledgeable. I am sure the manager is the same person I have dealt with for at least the last 10 years. Wow!

On time and quality of work is always excellent!

Service was great. Very patient answering my questions... about a child’s bike.

Excellent attentive service - never oversold - very knowledgeable

Service deluxe

Tim has great people skills and gave great service.

Tim has been great from start to finish during this covid period. Even though I have a particular model in mind already, he asked all the essential qualifying questions to ensure my pick is indeed suitable for my needs. I appreciate his due diligence on this matter. Thank you!

Very efficient service given the current situation. Friendly and knowledgeable staff.

Love Sara and technician. Very helpful and friendly. Know a lot about bikes. Easy appointments and pick up during this Covid time. Will keep going back and recommend to family and friends.

Staff advice

Friendly service

Personal attention and knowledgeable team!

Your servicing has always been a pleasant and attentive experience. Alway welcoming.

Excellent service. Bought a bike the other day and needed it right away because I had a shift at 6am the next morning. Was first told that I would have to come back in a few days to pick it up, but after I told them that it would be ideal to get it for my work commute the next day, they instead made sure it was ready the same day. I only had to wait 45min before I could take the bike home. Great stuff!

Customer service is great!!! Kristen went the extra mile to bring in Tablet bracket from other store. Also was able to pick it up the next week. Thx again

Pleasant professional and well done. Great service!