- Phone: 604-263-7587
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Customer Testimonials
Prompt service
Knowledgable and helpful staff.
I have been shopping with you for years and each time it gets better. The cycling world can be intimidating but I always feel that I can ask questions and get the best products for me.
Thank you!
bontrager products are well made and last a long time.The kerisdale store has a good staff that are very knowledgeable.
Fabulous staff - knowledgeable & attentive
Courteous service
The senior staff seem knowledgable. They offered to install my purchases. I receive a text notification that my bike was ready. I caught the staff (Chelsea?) altering her language to change a suggestion to be more customer-oriented. All pretty impressive
Excellent service, despite being a busy shop.
The service is great with very helpful and knowledgeable staff. This is a very complete Cycle shop I would recommend it any cycle enthusiast.
Excellent service. Very professional staff and detailed descriptions of the work required and undertaken. Very reasonably priced.
Staff have solid product knowledge. If a staffer doesn't know the answer to my question, they don't try to BS, they find a colleague who does know.
Service technicians are (mostly) very good. James at the Kerrisdale store is a rock star!
The shops have good vibe and it's important to me to support local businesses.
Good prompt service and knowledgeable staff.
Great service. Fast and personable.
The staff were knowledgeable, efficient, and helpful. I was bringing my bike in for service so didn't look too much at the products but it seemed like there was a great variety of options.
Very helpful staff, good advice and good products.
You had what we needed. Good service
Very close to home so very convenient. Helpful staff. You carry everything we need. Small and compact store.
Great neighbourhood store. Great people. Quick turnaround
James and the boys saved me from hours of painful toil and swapped out my tires for me. Prompt, courteous and friendly as always.
These guys are always friendly and knowledgable and know how to take care of their customers.
Your customer service has improved greatly, thank you.
Good people. Good selection of bikes and accessories.
Manager Chelsea isn't the best!!!
service are great and staff are so friendly and helpful;
thank you very much
Always a pleasure
Great service and products
Great customer service every time I go to West Point Cycles at any location.
Good selection of items that don't seem to be available at other bike stores.
Always greeted on arrival, and always asked if we need assistance.
Staff