Customer Testimonials

good prices and selection

Very knowledgeable, courteous and timely service.

Great service and very helpful!

Great service. Took time to help us find bikes that were right for our kids.

Very Knowledgable and the product is ver good

Knowledgeable and fast

Very happy with the service provided (especially with the difficulties during COVID-19), and appreciate West Point Cycles installing the bike for met at a different location that was closer to my area for my online order.

Will definitely be back for upgrades/tunings

Reliable products and helpful staff!

Great staff! We were total newbies and they took the time and answered all our questions. The whole process was very relaxed and easy.

Knowledgeable, sincere and attentive staff, particularly under difficult Covid circumstances!

Go WP Go!

They are the best in the town. They are always my first choice.

I appreciated the knowledgeable staff that answered my questions as well as the excellent work done tuning up my bike.

Good quality service

We bought my daughter's bike at West Point and are supremely happy with the service. The service and the convenience of being close to our home were the deciding factor to take a closer look when it came to buying my own bike. So far my new bike is a joy to ride (I am not a hardcore road racer ..)

Service, expertise, advice - great trio.

Convenience

Tims is knowledgeable and understands our needs. We trust all his recommendations! All of our family members bikes are from him.

Courtesy

The owners are always on sight ensuring that the customers are well taken care of. They have a great selection of bikes for all ages and all abilities. One stop shopping for all your riding needs. I like the fact you can roll your bike in for minor repairs and they will do everything possible to fix it right then and there. If not, they have quick turnaround time on their bike repairs.

knowledgeable and patient staff

friendly, knowledgeable

Chelsea has built a great service team

Great staff and good products

Very helpful, knowledgeable & responsive

Great staff, good selection of bikes and accessories

Very nice people we have been coming for a long time

The staff were efficient, but still incredibly warm, amidst the chaos of COVID bike repairs! When I came back to collect my bike, the person who helped me (regrettably I didn't notice their name) remembered which bike I had left two weeks previously, and was quick to order in some additional gear I was looking to purchase.

I had neglected some much-needed replacements and repairs on my bike through my financially tight student years, but the staff here did a wonderful job making it good as new again, and it's riding smoothly and carrying my faithfully around this beautiful city.

Thanks team!

Great advice from Tim and Sara. Very knowledgeable and very helpful in selecting a new bike for my son.

Service was very good and the products were of great quality thank you very much

Quick and thorough service, knowledge staff and excellent arrangements during Covid19.
Thank you