- Phone: 604-263-7587
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Customer Testimonials
Great selection, and good, personal service.
Professional and friendly
Thanks for finishing my bike before closing up!
Work was done as promised, and our bikes put back into tip-top condition ready for a summer of cycling.
I like the friendly service. Very informative. Thanks!
nice people. knowledgeable.
Staffs are kind and knowledgeable. Bike they are selling is accountable and has a good quality. Maintenance service also is great. Unfortunately I missed the promotional maintenance service this winter. Sad.
friendly staff and wonderful service
I like the service. We have been buying bikes from Chelsea for years
I phoned before coming to the shop, and the staff member was understanding and patient.
When I got to the shop, I was met promptly and was asked what I needed. Hey, a staff member opened the door for me.
I received great service - fast, efficient and friendly.
Everything! Wouldn't go anywhere else for my cycling needs. Keep up the good work.
Excellent. Great service.
The staff at West Point Cycles - Kerrisdale are always competent, friendly, efficient and willing to help.
The staff are so friendly, helpful and knowledgeable.
Courteous quality work done by friendly people
Always fabulous! Very helpful and I would totally recommend them - for both casual and serious cyclists!
Friendly service, close to home
Very professional and friendly staff from the time I dropped off the bike until picked up. Appreciated the call from the tech recommending pad replacement. The price of parts and service were very competitive. Will be back for all future service needs!
Service is excellent; best in class.
Good reliable timely service. Good communication. Products good as explained.
Helpful , supportive, friendly.
you are friendly and helpful and very customer focussed
Good maintenance service. Explanation of what was done. Completed on time.
Like your service guys. Always willing to provide service tips or minor adjustment advise.
Very personal, knowledgeable staff, great customer service.
Consistent quality service
Service is careful, bikes hoisted up on a frame for review before service is written up. I feel they care about my safety, my knowledge and took the time twice now to get me on the right bike.
The atmosphere inside the store is casual, in a neighbourhood kind of way.
The technician that comes up from his work space is knowledgeable so i have learned to truss his judgement about what needs repair or a part that would give me more comfort. The sales staff are okay on that end. I seldom have heard a sales pitch on clothing or gloves but they do know about helmets.
So, i salute West Point Cycles for being a long standing, reliable, friendly, excellent service bike shop just along the Arbutus corridor.
Thank you, Barb Quinn
Very pleasant and helpful staff. Store is open and well laid out. Stock is easily visible.
Expert ,Personalized and timely customer service
Friendly, responsive staff (Ethan).
The staff is very friendly, knowledgeable and helpful and make you feel welcome. I appreciated the store having a time to pick up our bikes whike temoorarily shutting down due to COVID-19.