- Phone: 604-263-7587
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Customer Testimonials
Great!!
Great service. The staff remember who I am and it feels like a neighbour business.
Took IF bike in that wasn t shifting properly. WP installed a new chain and made adjustments. I received my bike in timely fashion. Went out for a ride and it was like I was on a new bike - sweet!
Great quality products and helpful, knowledgeable staff.
Good prices after discount, knowledgeable and friendly staff, great inventory!
Great experience shopping at store. Friendly, competent staff. We will be back!
The staff are friendly and knowledgeable.
Bike servicing is reliable and on time.
I wish I could buy a new bike every 5 years.
It’s a place I would recommend to all.
Parking your car or bike is easy.
I love the products.
Chelsea the manager looks after me well.
I constantly recommend, and shop at the Kerrisdale location.
Very courteous and professional staff.
I shopped in the Kerrisdale West Point cycle store and found both the counter staff and technical staff to be most informative, knowledgeable, pleasant and a keen attitude.
It was also getting towards the end of the day but they never showed any tiredness when talking about the bikes and equipment in answer to my questions ... I had to reluctantly leave, but was more enlightened than when I stepped in.
Recognize me, always helpful and make great suggestions when needed.
I have always been satisfied with the service I have received over the years.
The people are nice, and know what they're doing. I've had a couple of bike service jobs done there, and everything's working brilliantly.
Very good, efficient service from helpful staff. Thank you!
Very good service and they had what I was looking for
Very helpful staff and knowledgeable staff and they have the things/answers I need.
Everything
Great staff. We appreciated you looking for a helmet & putting it on hold. Chelsea was great and when we came to the store both she and her coworker were so nice.
I \was very impressed with the service and kindness of both Chris and Jamie. They took time to give options to remedy my concerns.
Thank you both.
First name removed
Friendly staff,
Knowledgeable,
Courteous and on time
Very quick and responsive !
Full range of bike and bike related products as well as an expert service department. One stop shopping with knowledgeable and helpful people.
You guys literally saved my wife. You went above and beyond and left another services aside to get my issue fixed. I can’t express how happy and satisfied I was
Friendly service - especially from Chelsea at the Kerrisdale store
You are in a location that is close and convenient.
Personal service with knowledgeable staff
Friendly staff wh I make a personal connection
Good range of good products
Staff know products well and take the time to explain their various attributes
GOOD SERVICE. FAIR TREATMENT..
Good service
Always helpful and informative. No pressure sales. Great service on the two bikes I’ve bought in the last four years and on my thirty year old bike I was riding up to that point. Chelsea and all the staff are great and I’ve been in customer service for more than thirty years so I know what I’m talking about.

Friendly and knowledgeable service.