Customer Testimonials

Well priced, high quality products delivered with professional and personal service where they put the customer first.

Hugh.

Excellent service and range of products. Especially appreciate Tim, who made it a wonderful experience and took the time to ensure we had all the information we needed to buy the right bike. Pickup was also very smooth with other staff members, especially given extra measures taken for safety during the pandemic. Overall great experience and will definitely be going back for any future needs.

Organized. Engaging. Personal.

Feel like you should require masks for now in store—patrons and clients. And be a bit more careful about distancing?

Knowledgeable

Great full service local bike shop.

Super helpful staff

I got exactly what I want.the product is good.the service also goes beyond n above expectation.keep it up.well done!

Friendly and efficient in these difficult times

Tim and Sara are great to work with. They helped me make a bike selection based on the special needs that my spouse had. She is so happy with the bike and excited to be riding again. In the end, it was an easy purchase and low effort on my part. Thanks so much! Gary

Have been buying and servicing bikes with you guys for years and have always been looked after by the staff and owners with such wonderful service it keeps me and many of my friends who I have recommend to shop with you coming back. Really impressed with you service during these challenging times and looking forward to getting back on my newly serviced bike next week.

We had an excellent experience at your store, everyone was knowledgeable, extremely patient and really nice. We felt that you are really listening to our needs and there was a good reasoning behind each product recommendations.

Thank you,

Helpful staff and amazing stock

efficient and quick

Hi there Open longer hours and more days!
Thanks

Very knowledgeable and friendly service!!

Friendly, helpful and efficient

great service, especially in these crazy times!

Westpoint Cycles is the very best bicycle shop in Vancouver. The service it top shelf and sales team are excellent and informative. We never fell rushed and their team deliver on their promises. I will go no where else for our family bicycles. We are all blessed to have three shops on the westside of Vancouver.

West Point Cycles has knowledgeable and friendly service. I’ve been going there for years and I am a big fan.

I really appreciated the continuity of service and flexibility during the pandemic.

Knowledgeable and kind staff.

Great knowledge from staff

A welcomed service on a shift cable - thank you.

You have always been very helpful. Thank you

Sales and service are both top notch, the mechanic always does a great job. Even in these difficult Covid times my bike was ready as promised. Definitely my favourite bike shop.

Friendly, helpful and nice

Proximity to my home and the attentive, friendly staff.

Our service was awesome!Tim was very efficient kind and went through each bikes and told us the features and throughly!

service is superb and staff couldn't be more helpful