- Phone: 604-263-7587
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Customer Testimonials
Friendly professional staff. They deliver service when they say they will.
Professional and friendly staff, fair prices. Service work is always top quality.
clerk was knowledgeable and courteous
Enthusiastic about bikes
I trust your service technicians to keep my e-bike in good repair. Thanks to all your team.
Lorna
Prompt service.
Through explanation of service required.
No promotion of unnecessary service.
Knowledgeable and friendly staff.
Friendly, knowledgeable staff. Good pricing. Bike service is good, too.
quick response and service
West Point Cycles is our community bike shop. It's provided our family with excellent service since the 1980's. All great people, quality service and super products.
Friendly, prompt and professional service.
Quick and quality service. Reasonable prices.
Always friendly and personable service!
Quick and friendly service for a puncture on a ride, thanks.
Knowledgeable, approachable, helpful.
Friendly and honest staff, no BS, they do what you need without pressure up-selling, respectful, non judgmental based on what bike do you have.
Friendly, efficient, and knowledgeable service.
I needed to replace a battery in a Cateye sensor. The staff person who helped me went above and beyond to replace it. I appreciated his willingness to help me with a relatively small issue.
fast freindly good se
Local, helpful advice. Good bike service. If something is out of stock staff are helpful to order it in.
Local and personal service
Fast repairs while dropping in with on route problems
Friendly knowledgeable service.
5 star
Always great service
Their bike service makes it feel brad new! I will be back!
We have received excellent customer service from Main Street, West 10th and the store in Kerrisdale. Our purchase order was coordinated well between all 3 stores. Bob at Kerridale is kind, knowledgeable and service oriented. There is never the hard sell - they try to help. Bob told me they are trying to be the neighbourhood bike store, and I think they have achieved that goal. I have no hesitation in recommending them to our friends. In fact, I had such a good experience that I am actively promoting them to my friends.
Your team is great with getting the job done and communicating.
Very good service.
I just had my bike at West Point Cycles for a service. The staff are knowledgeable and professional. My bike rides like new. As someone who rides approximately 20 km every day, I want a place to go when repairs are needed. West Point Cycles is that place. I highly recommend them.
Service was great. Knowledgeable staff.