Customer Testimonials

My family has been a long-time customer of West Point cycles. I would not go anywhere else for my cycling needs.

Very knowledgeable

Execellent customer oriented service.

Tim was fantastic at answering my questions and setting me up with the right gear. He explained the value of every item in depth and helped me find the best thing for my needs at my price point. I came in for a small adjustment (my bungee cord snapped and tangled in my brakes) and left plenty satisfied with much sturdier storage options.

Services offered by Tim was exceptional. He was not only very knowledgeable and effective but also very patient with me as a new bike rider. He managed to get me a good helmet that I really like at the end...

The customer service is very personalized and very knowledgeable staff

They were very helpful and replaced my flat within the half hour. I could not have asked for more... Danny

Competitive prices, knowledgeable and helpful staff … and knowing that my bike was worked on by a pro
Dennis

Very friendly, informative, got the feeling they wanted me to enjoy cycling not just sell me products.
Very enjoyable and non intimidating experience!

quick turnaround, fair price

Very friendly service

Great service! We came in to buy a new bike for our son.
Oliver interpreted what we needed, showed us our options and we got exactly what we wanted. It was an absolute pleasure. Thank you!

I always find what I need in the store and receive excellent service, no matter which branch of the store I am in. Quick - know their products - friendly - good prices

Everything !

Loved my mini tune up. It was completed in 48 hours just when I needed it. My bike is in top form now. Thanks to the technician who worked on it. Great job!!!!!!

Friendly & knowledgeable - terrific service

Great service and amazing staff

The service is fantastic. The team is super knowledgable and very approachable. Would recommend this place to just about anyone.

Just a bunch of great humans, all very handsome!

Good service

Helpful friendly service

Very nice employees, very patience and a welcoming environment.

Always feel well looked after no matter what the issue is. Great service, knowledgeable staff.

Friendly, helpful, knowledgeable staff. Great selection of Trek bicycles. We are extremely happy with our new Trek Domane 6 ETap bicycles, pedals and shoes. Thanks for all the help in getting us set up and making minor adjustments as needed.

Quick response and thanks

best service in the world

Services are more than impressed and products are excellent, reasonably priced and reliable.
Thank you West Point Cycles!
Ernest
May 18, 2022

Good, local, professional service.

I appreciate the friendly, helpful and knowledgeable staff. Also, you have a good selection.

Good personable service.