- Phone: 604-263-7587
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Customer Testimonials
Friendly, prompt and professional service.
Quick and quality service. Reasonable prices.
Always friendly and personable service!
Quick and friendly service for a puncture on a ride, thanks.
Knowledgeable, approachable, helpful.
Friendly and honest staff, no BS, they do what you need without pressure up-selling, respectful, non judgmental based on what bike do you have.
Friendly, efficient, and knowledgeable service.
I needed to replace a battery in a Cateye sensor. The staff person who helped me went above and beyond to replace it. I appreciated his willingness to help me with a relatively small issue.
fast freindly good se
Local, helpful advice. Good bike service. If something is out of stock staff are helpful to order it in.
Local and personal service
Fast repairs while dropping in with on route problems
Friendly knowledgeable service.
5 star
Always great service
Their bike service makes it feel brad new! I will be back!
We have received excellent customer service from Main Street, West 10th and the store in Kerrisdale. Our purchase order was coordinated well between all 3 stores. Bob at Kerridale is kind, knowledgeable and service oriented. There is never the hard sell - they try to help. Bob told me they are trying to be the neighbourhood bike store, and I think they have achieved that goal. I have no hesitation in recommending them to our friends. In fact, I had such a good experience that I am actively promoting them to my friends.
Your team is great with getting the job done and communicating.
Very good service.
I just had my bike at West Point Cycles for a service. The staff are knowledgeable and professional. My bike rides like new. As someone who rides approximately 20 km every day, I want a place to go when repairs are needed. West Point Cycles is that place. I highly recommend them.
Knowledgeable staff.
I bought my first bike there years ago and have always been impressed with their service on that bike and subsequent bikes. They (almost) always figure out hard to diagnose problems on the first attempt. Service prices are reasonable and staff is friendly and knowledgeable.
Glad to see you're finally answering your phone in kerrisdale. Saves me and many other that live farther away a trip to your store for nothing if there's something not in stock as we can now check over the phone.
Friendly staff
Prompt attention when I arrived at the store. A very kind knowledgeable young man was very helpful.
Bob was a great service representative. My book looks great and I am excited to ride it.
Excellent customer and bike service and great products.
John was knowledgeable and very helpful.
If you advertise a black Fri. sale then your bikes should be on sale for you are bike store.do
The staff
West Point Cycles is our community bike shop. It's provided our family with excellent service since the 1980's. All great people, quality service and super products.