West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   December 16, 2019 — Rated 10 out of 10 by S.Y. West Point Cycles - West 10th
What do you like about our products and services?

Service is outstanding!

Report a concern   December 16, 2019 — Rated 9 out of 10 by K.T. West Point Cycles - West 10th
What do you like about our products and services?

Knowledgeable helpful staff.

Report a concern   December 16, 2019 — Rated 10 out of 10 by M.C. West Point Cycles - West 10th
What do you like about our products and services?

Good quality and price

Report a concern   December 16, 2019 — Rated 10 out of 10 by A.A. West Point Cycles - West 10th
What do you like about our products and services?

Great friendly service!

Report a concern   December 16, 2019 — Rated 10 out of 10 by S.H. West Point Cycles - West 10th
What do you like about our products and services?

Staff are great. Very helpful and most informative

Report a concern   December 16, 2019 — Rated 10 out of 10 by R.R. West Point Cycles - West 10th
What do you like about our products and services?

The whole team is great. Esp. Matt. Great, honest service!

Report a concern   December 15, 2019 — Rated 10 out of 10 by R.A. West Point Cycles - West 10th
What do you like about our products and services?

Knowledgeable staff, competitive prices

Report a concern   December 15, 2019 — Rated 10 out of 10 by T.F. West Point Cycles - West 10th
What do you like about our products and services?

Great service!

Report a concern   December 15, 2019 — Rated 10 out of 10 by A.L. West Point Cycles - West 10th
What do you like about our products and services?

I’m grateful for the kindness of WPG bike shop staff who welcomed me in from the dark, rainy night and fixed my flat in the last few minutes of being open.

Report a concern   December 15, 2019 — Rated 10 out of 10 by L.L. West Point Cycles - West 10th
What do you like about our products and services?

Great service and great product selection!

Report a concern   December 14, 2019 — Rated 10 out of 10 by J.M. West Point Cycles - West 10th
What do you like about our products and services?

Work is done on time and estimates given ahead. The follow up is great. My bike has issues with the cassette, but the staff addressed it and fixed it properly.

Report a concern   December 14, 2019 — Rated 10 out of 10 by S.K. West Point Cycles - West 10th
What do you like about our products and services?

the service was excellent. Prompt, well executed, fair price, and great communication.

Report a concern   December 13, 2019 — Rated 10 out of 10 by V.F. West Point Cycles - West 10th
What do you like about our products and services?

Excellent and prompt service.

Report a concern   December 12, 2019 — Rated 10 out of 10 by J.H. West Point Cycles - West 10th
What do you like about our products and services?

Knowledgeable staff, fun too. After a good long pitch from your staff, I bought a pump yesterday. The customer after me asked what he would get if he bought a pump. Your staff member answered, "A lot of hot air!" Good joke!

Report a concern   December 10, 2019 — Rated 10 out of 10 by V.P. West Point Cycles - West 10th
What do you like about our products and services?

Good selection and customer service

Report a concern   December 10, 2019 — Rated 10 out of 10 by B.E. West Point Cycles - West 10th
What do you like about our products and services?

Always great service!

Report a concern   December 10, 2019 — Rated 10 out of 10 by P.O. West Point Cycles - West 10th
What do you like about our products and services?

Good knowledge and always sound advice

Report a concern   December 9, 2019 — Rated 10 out of 10 by S.H. West Point Cycles - West 10th
What do you like about our products and services?

Had just the part I needed!

Report a concern   December 9, 2019 — Rated 9 out of 10 by L.D. West Point Cycles - West 10th
What do you like about our products and services?

Very helpful staff

Report a concern   December 9, 2019 — Rated 10 out of 10 by S.C. West Point Cycles - West 10th
What do you like about our products and services?

Well informed staff. Always get what I need.

Report a concern   December 9, 2019 — Rated 9 out of 10 by D.W. West Point Cycles - West 10th
What do you like about our products and services?

Quality selection

Report a concern   December 8, 2019 — Rated 10 out of 10 by M.D. West Point Cycles - West 10th
What do you like about our products and services?

Friendly service. Job well done.

Report a concern   December 7, 2019 — Rated 9 out of 10 by L.S. West Point Cycles - West 10th
What do you like about our products and services?

friendly helpful staff; good return policy; convenient to my home

Report a concern   December 6, 2019 — Rated 10 out of 10 by V.S. West Point Cycles - West 10th
What do you like about our products and services?

You're very reliable, make it easy to understand technical issues, and I trust your input. You also made suggestions to keep my costs down. My bike was purchased from your shop over 25 years ago and I've always gone back to you for service and new parts.

Report a concern   December 6, 2019 — Rated 10 out of 10 by A.D. West Point Cycles - West 10th
What do you like about our products and services?

Friendly, knowledgeable staff who always make me feel comfortable coming to the store.

Report a concern   December 4, 2019 — Rated 10 out of 10 by R.P. West Point Cycles - West 10th
What do you like about our products and services?

I was really impressed with the service and product range. Thank you helping me purchase my new bike.

Report a concern   December 3, 2019 — Rated 10 out of 10 by C.P. West Point Cycles - West 10th
What do you like about our products and services?

Good selection. Very knowledgeable team

Report a concern   December 3, 2019 — Rated 10 out of 10 by M.G. West Point Cycles - West 10th
What do you like about our products and services?

Excellent communication and speedy service

Report a concern   December 3, 2019 — Rated 10 out of 10 by D.S. West Point Cycles - West 10th
What do you like about our products and services?

The expertise of staff

Report a concern   December 2, 2019 — Rated 10 out of 10 by S.P. West Point Cycles - West 10th
What do you like about our products and services?

Great service and knowledge regarding products. Have a few minor observations and will attend at store to address:
1. Front and rear reflectors for my bike (Steve) were inadvertently missed when bike assembled (understandable give all the other items being added to the bike).
2. There are two scratches on the rear rack that I would like to bring to your attention to ensure no potential for rust (perhaps just needs a little touch up paint).
3. Since rear light added to fender of bide there was no need to use the strap associated with the light for mounting elsewhere. Would like strap as a spare in case any need in the future to mount somewhere besides fender. (my wife got her strap but mine was missed in the process).

Again, no complaints about service or responsiveness to needs, these are minor points for clarification on my next visit to the store. Thanks for all your capable help!


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