- Phone: 604-224-3536
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Customer Testimonials
West 10th store is particularly welcoming/ open. We are totally drawn to go there even if it’s a little further from our house. Staff is super friendly and knowledgeable!
YOu give priority to bike commuters which is great - you can fix bikes really fast so I get it back before the end of the work day!
Great service...very attentive
very competent staff, no hardsell to spend more money than necessary
Staff very friendly and knowledgeable.
The service at the W10th WPC is just amazing. Every retailer should spend a few hours in there to see what great customer experiences they deliver.
I asked for a special order of a product. The price was reasonable, the staff communicated well, and it arrived quickly and I was notified right away.
Speedy and affordable
I love the service, friendly knowledgeable staff and competitive pricing.- my only complaint is the Trek-centric products. It would be great to have other options in store.
Prompt service, clear communication, got exactly what I paid for, very pleasant interactions with staff.
Great bikes and staff!! Thank you Kevin for all your help in choosing the right bike for our son. He loves it!
Took an abnormally long time to get the job done,like 11/2 months but specialty parts had to be ordered and then installed.Work seems to be good but time will tell.Have been a customer since 1989 so I guess that says something
I always enjoy looking at bikes and bike accessories at WPC. Staff are friendly and knowledgeable. Enjoyable experience all around.
Friendly, helpful service!
Great friendly staff that listened to my needs the did the work within the price that was suggested.
I’ve been dealing with Westpoint Cycles for very many years now. I have purchased several bikes there and my annual tuneup is always done there, and I’m always very pleased with the friendly service and the way things operate. I have recommended Westpoint Cycles to several cycling friends
The staff was very knowledgeable and helpful.
Staff always friendly and knowledgeable
Outstanding service!
Organized, friendly, professional, best shop in town.
good old-fashioned excellent customer service!
Good prices, great service
Staff
Friendly people that know what they are talking about. Thanks
You have always provided excellent/prompt bike service.Thanks so much!
staff are great!
Your staff at the W 10th location were extremely attentive and welcoming as soon as I entered the store. They took the time to fully inform me on what I may or may not need regarding options to maintenance and restoration of my 32 year old road bike.
Follow up during the restoration and repair process was prompt and courteous. Never at any time did I feel pressured to upgrading to any components that were not necessary.
I would very much recommend your store to my friends and family looking to purchase or repair any of their bicycle needs. This is because of the quality of your many kind staff that helped me with my bicycle.
Manager is fantastic - so competent, knowledgeable, professional. And great accent!
Convenient location, good people.
Full explanation of bike service. Knowledgeable scan and recommendations made on the spot. Work completed as stated and great communication. The bike is riding better than ever!!