West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   September 27, 2019 — Rated 10 out of 10 by S.T. West Point Cycles - West 10th
What do you like about our products and services?

Full explanation of bike service. Knowledgeable scan and recommendations made on the spot. Work completed as stated and great communication. The bike is riding better than ever!!

Report a concern   September 25, 2019 — Rated 10 out of 10 by A.M. West Point Cycles - West 10th
What do you like about our products and services?

West 10th store is particularly welcoming/ open. We are totally drawn to go there even if it’s a little further from our house. Staff is super friendly and knowledgeable!

Report a concern   September 24, 2019 — Rated 10 out of 10 by J.F. West Point Cycles - West 10th
What do you like about our products and services?

YOu give priority to bike commuters which is great - you can fix bikes really fast so I get it back before the end of the work day!

Report a concern   September 23, 2019 — Rated 10 out of 10 by P.B. West Point Cycles - West 10th
What do you like about our products and services?

Great service...very attentive

Report a concern   September 23, 2019 — Rated 10 out of 10 by R.K. West Point Cycles - West 10th
What do you like about our products and services?

very competent staff, no hardsell to spend more money than necessary

Report a concern   September 22, 2019 — Rated 10 out of 10 by T.H. West Point Cycles - West 10th
What do you like about our products and services?

Staff very friendly and knowledgeable.

Report a concern   September 22, 2019 — Rated 10 out of 10 by W.L. West Point Cycles - West 10th
What do you like about our products and services?

The service at the W10th WPC is just amazing. Every retailer should spend a few hours in there to see what great customer experiences they deliver.

Report a concern   September 20, 2019 — Rated 10 out of 10 by G.R. West Point Cycles - West 10th
What do you like about our products and services?

I asked for a special order of a product. The price was reasonable, the staff communicated well, and it arrived quickly and I was notified right away.

Report a concern   September 17, 2019 — Rated 10 out of 10 by T.W. West Point Cycles - West 10th
What do you like about our products and services?

Speedy and affordable

Report a concern   September 17, 2019 — Rated 9 out of 10 by P.L. West Point Cycles - West 10th
What do you like about our products and services?

I love the service, friendly knowledgeable staff and competitive pricing.- my only complaint is the Trek-centric products. It would be great to have other options in store.

Report a concern   September 17, 2019 — Rated 10 out of 10 by D.L. West Point Cycles - West 10th
What do you like about our products and services?

Prompt service, clear communication, got exactly what I paid for, very pleasant interactions with staff.

Report a concern   September 16, 2019 — Rated 10 out of 10 by L.M. West Point Cycles - West 10th
What do you like about our products and services?

Great bikes and staff!! Thank you Kevin for all your help in choosing the right bike for our son. He loves it!

Report a concern   September 16, 2019 — Rated 10 out of 10 by C.D. West Point Cycles - West 10th
What do you like about our products and services?

Took an abnormally long time to get the job done,like 11/2 months but specialty parts had to be ordered and then installed.Work seems to be good but time will tell.Have been a customer since 1989 so I guess that says something

Report a concern   September 16, 2019 — Rated 10 out of 10 by J.M. West Point Cycles - West 10th
What do you like about our products and services?

I always enjoy looking at bikes and bike accessories at WPC. Staff are friendly and knowledgeable. Enjoyable experience all around.

Report a concern   September 16, 2019 — Rated 10 out of 10 by N.L. West Point Cycles - West 10th
What do you like about our products and services?

Friendly, helpful service!

Report a concern   September 16, 2019 — Rated 10 out of 10 by B.B. West Point Cycles - West 10th
What do you like about our products and services?

Great friendly staff that listened to my needs the did the work within the price that was suggested.

Report a concern   September 16, 2019 — Rated 10 out of 10 by K.H. West Point Cycles - West 10th
What do you like about our products and services?

I’ve been dealing with Westpoint Cycles for very many years now. I have purchased several bikes there and my annual tuneup is always done there, and I’m always very pleased with the friendly service and the way things operate. I have recommended Westpoint Cycles to several cycling friends

Report a concern   September 15, 2019 — Rated 10 out of 10 by J.L. West Point Cycles - West 10th
What do you like about our products and services?

The staff was very knowledgeable and helpful.

Report a concern   September 15, 2019 — Rated 10 out of 10 by B.A. West Point Cycles - West 10th
What do you like about our products and services?

Staff always friendly and knowledgeable

Report a concern   September 15, 2019 — Rated 10 out of 10 by J.B. West Point Cycles - West 10th
What do you like about our products and services?

Outstanding service!

Report a concern   September 15, 2019 — Rated 10 out of 10 by P.M. West Point Cycles - West 10th
What do you like about our products and services?

Organized, friendly, professional, best shop in town.

Report a concern   September 15, 2019 — Rated 10 out of 10 by B.M. West Point Cycles - West 10th
What do you like about our products and services?

good old-fashioned excellent customer service!

Report a concern   September 14, 2019 — Rated 10 out of 10 by R.A. West Point Cycles - West 10th
What do you like about our products and services?

Good prices, great service

Report a concern   September 14, 2019 — Rated 9 out of 10 by D.H. West Point Cycles - West 10th
What do you like about our products and services?

Staff

Report a concern   September 12, 2019 — Rated 10 out of 10 by F.F. West Point Cycles - West 10th
What do you like about our products and services?

Friendly people that know what they are talking about. Thanks

Report a concern   September 12, 2019 — Rated 10 out of 10 by M.A. West Point Cycles - West 10th
What do you like about our products and services?

You have always provided excellent/prompt bike service.Thanks so much!

Report a concern   September 10, 2019 — Rated 10 out of 10 by K.K. West Point Cycles - West 10th
What do you like about our products and services?

staff are great!

Report a concern   September 10, 2019 — Rated 9 out of 10 by J.T. West Point Cycles - West 10th
What do you like about our products and services?

Your staff at the W 10th location were extremely attentive and welcoming as soon as I entered the store. They took the time to fully inform me on what I may or may not need regarding options to maintenance and restoration of my 32 year old road bike.

Follow up during the restoration and repair process was prompt and courteous. Never at any time did I feel pressured to upgrading to any components that were not necessary.

I would very much recommend your store to my friends and family looking to purchase or repair any of their bicycle needs. This is because of the quality of your many kind staff that helped me with my bicycle.

Report a concern   September 10, 2019 — Rated 10 out of 10 by J.F. West Point Cycles - West 10th
What do you like about our products and services?

Manager is fantastic - so competent, knowledgeable, professional. And great accent!

Report a concern   September 9, 2019 — Rated 10 out of 10 by E.J. West Point Cycles - West 10th
What do you like about our products and services?

Convenient location, good people.


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