- Phone: 604-224-3536
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Customer Testimonials
Excellant staff, friendly and knowledgeable. I've been increasingly impressed by the bike products being offered in the store. Good location for free parking.
Always very helpful on the fly when I ride in the front door.
He raised my seat and adjusted my brakes and sold me a new pump and set of Allen keys all in under 10 mins!
Thanks for the fantastic service as always
😊👍🏻
Staff: helpful knowledgeable approachable fun fair honest going above and beyond
Great tune up on my bike
The service is great and people are very friendly!
great, high-quality products and very friendly and knowledgeable staff! My bike is riding like new after the service!
The staff were very helpful and the selection of bikes and accessories is excellent.
Helpful friendly knowledgeable staff and good products
Friendly and knowledgeable service. All my numerous questions were answered in detail.
Been a while since I stepped in the store, probably about 15 years and it looks good. I like the layout. The service was great. Super nice people.
the staff is great
Great service from your staff. I have bought three bikes with you and I am very happy to continue being a customer.
Very friendly staff and great service provided. Offer budget-friendly products compared to other higher-end stores
I am a novice cyclist with a very small budget, I use my second hand bike to ride around town. I never feel judged or intimidated. They always give me very honest advice based on my needs and circumstances. Thank you for making me feel welcome and a valued customer.
Great selection, honest service
Great service snd friendly helpful staff prepared to problem solve to suit my needs .
Heather took time to run around the shop answering questions from my initial phone enquiry. And Matt was helpful in explaining the bike series and setting up the test ride with my own saddle.
Hope to find a good fit for the Domane SL5.
Friendly staff and prompt answers and service.
I am very happy with the service I have received.
I am glad to have found a new bike shop to help me with my bicycle.
I would recommend this shop to friends.
Staff were very helpful and professional. Things were taken care of in a timely manner
Staff always helpful. Got me the product I wanted and it fit my bike.
Wonderful staff, efficient, personal and excellent service.
I love the service at Varsity Cycles, and take my bike in for a tune up twice a year. The staff are always very helpful. It is easy to book a service appointment. The quality of the service is great; they suggest maintenance that will keep the bike in good shape, without ever recommending something unnecessary. When I have dropped in with an unexpected problem, they’ve often been able to do a fix until I got in for the tune up. My bike always comes back a much smoother ride.
Wonderful customer service; everyone who comes through the door is greeted immediately and made to feel welcome
Good people, good service.
The time is taken to explain the work needed or the parts recommended. Always very friendly & knowledgeable staff!
Good service from good people.
It is always great to have a local shop take care of you - felt like I was getting personalized service, have used you guys on and off for over 35 years. for my full service, I thought I was getting overhauled bottom bracket and head set, and hubs, but you just cleaned the finishes (according to the Tech sheet) I perhaps could have been clearer about the workI wanted done. It is something that I can do, and enjoy doing. but I assumed it was a part of the service. Maybe they did, but just did not write it down. Packing bearings takes a bit of time. Bike works great, shifts neatly, love the new tires, etc. Thanks guys.
Friendly and knowledgeable team.
You guys squeezed me in on short notice, and although I was expecting a full tune, you just did what was actually necessary, which ended up saving me $. Very much appreciate the honesty!