West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   March 3, 2020 — Rated 10 out of 10 by Katie Couture West Point Cycles - West 10th
What do you like about our products and services?

You guys squeezed me in on short notice, and although I was expecting a full tune, you just did what was actually necessary, which ended up saving me $. Very much appreciate the honesty!

Report a concern   March 3, 2020 — Rated 9 out of 10 by G.B. West Point Cycles - West 10th
What do you like about our products and services?

Excellant staff, friendly and knowledgeable. I've been increasingly impressed by the bike products being offered in the store. Good location for free parking.

Report a concern   March 2, 2020 — Rated 10 out of 10 by Kirsty Gordon West Point Cycles - West 10th
What do you like about our products and services?

Always very helpful on the fly when I ride in the front door.
He raised my seat and adjusted my brakes and sold me a new pump and set of Allen keys all in under 10 mins!
Thanks for the fantastic service as always
😊👍🏻

Report a concern   March 2, 2020 — Rated 10 out of 10 by J.M. West Point Cycles - West 10th
What do you like about our products and services?

Staff: helpful knowledgeable approachable fun fair honest going above and beyond

Report a concern   February 29, 2020 — Rated 10 out of 10 by W.V.S. West Point Cycles - West 10th
What do you like about our products and services?

Great tune up on my bike

Report a concern   February 29, 2020 — Rated 10 out of 10 by P.M. West Point Cycles - West 10th
What do you like about our products and services?

The service is great and people are very friendly!

Report a concern   February 28, 2020 — Rated 10 out of 10 by Sylvia Hopper West Point Cycles - West 10th
What do you like about our products and services?

great, high-quality products and very friendly and knowledgeable staff! My bike is riding like new after the service!

Report a concern   February 28, 2020 — Rated 10 out of 10 by A.B. West Point Cycles - West 10th
What do you like about our products and services?

The staff were very helpful and the selection of bikes and accessories is excellent.

Report a concern   February 27, 2020 — Rated 10 out of 10 by I.V. West Point Cycles - West 10th
What do you like about our products and services?

Helpful friendly knowledgeable staff and good products

Report a concern   February 26, 2020 — Rated 10 out of 10 by Paul Greisman West Point Cycles - West 10th
What do you like about our products and services?

Friendly and knowledgeable service. All my numerous questions were answered in detail.

Report a concern   February 24, 2020 — Rated 10 out of 10 by I.W. West Point Cycles - West 10th
What do you like about our products and services?

Been a while since I stepped in the store, probably about 15 years and it looks good. I like the layout. The service was great. Super nice people.

Report a concern   February 24, 2020 — Rated 10 out of 10 by W.R. West Point Cycles - West 10th
What do you like about our products and services?

the staff is great

Report a concern   February 24, 2020 — Rated 9 out of 10 by A.C. West Point Cycles - West 10th
What do you like about our products and services?

Great service from your staff. I have bought three bikes with you and I am very happy to continue being a customer.

Report a concern   February 24, 2020 — Rated 10 out of 10 by C.M. West Point Cycles - West 10th
What do you like about our products and services?

Very friendly staff and great service provided. Offer budget-friendly products compared to other higher-end stores

Report a concern   February 23, 2020 — Rated 10 out of 10 by Yasmin Kanani West Point Cycles - West 10th
What do you like about our products and services?

I am a novice cyclist with a very small budget, I use my second hand bike to ride around town. I never feel judged or intimidated. They always give me very honest advice based on my needs and circumstances. Thank you for making me feel welcome and a valued customer.

Report a concern   February 23, 2020 — Rated 10 out of 10 by G.T. West Point Cycles - West 10th
What do you like about our products and services?

Great selection, honest service

Report a concern   February 20, 2020 — Rated 10 out of 10 by J.S. West Point Cycles - West 10th
What do you like about our products and services?

Great service snd friendly helpful staff prepared to problem solve to suit my needs .

Report a concern   February 19, 2020 — Rated 10 out of 10 by V.C. West Point Cycles - West 10th
What do you like about our products and services?

Heather took time to run around the shop answering questions from my initial phone enquiry. And Matt was helpful in explaining the bike series and setting up the test ride with my own saddle.

Hope to find a good fit for the Domane SL5.

Report a concern   February 19, 2020 — Rated 10 out of 10 by L.W. West Point Cycles - West 10th
What do you like about our products and services?

Friendly staff and prompt answers and service.

Report a concern   February 18, 2020 — Rated 10 out of 10 by B.M. West Point Cycles - West 10th
What do you like about our products and services?

I am very happy with the service I have received.
I am glad to have found a new bike shop to help me with my bicycle.
I would recommend this shop to friends.

Report a concern   February 17, 2020 — Rated 10 out of 10 by J.S. West Point Cycles - West 10th
What do you like about our products and services?

Staff were very helpful and professional. Things were taken care of in a timely manner

Report a concern   February 16, 2020 — Rated 10 out of 10 by A.W. West Point Cycles - West 10th
What do you like about our products and services?

Staff always helpful. Got me the product I wanted and it fit my bike.

Report a concern   February 14, 2020 — Rated 10 out of 10 by K.A. West Point Cycles - West 10th
What do you like about our products and services?

Wonderful staff, efficient, personal and excellent service.

Report a concern   February 14, 2020 — Rated 10 out of 10 by Monique Shebbeare West Point Cycles - West 10th
What do you like about our products and services?

I love the service at Varsity Cycles, and take my bike in for a tune up twice a year. The staff are always very helpful. It is easy to book a service appointment. The quality of the service is great; they suggest maintenance that will keep the bike in good shape, without ever recommending something unnecessary. When I have dropped in with an unexpected problem, they’ve often been able to do a fix until I got in for the tune up. My bike always comes back a much smoother ride.

Report a concern   February 14, 2020 — Rated 10 out of 10 by B.P. West Point Cycles - West 10th
What do you like about our products and services?

Wonderful customer service; everyone who comes through the door is greeted immediately and made to feel welcome

Report a concern   February 14, 2020 — Rated 10 out of 10 by A.F. West Point Cycles - West 10th
What do you like about our products and services?

Good people, good service.

Report a concern   February 14, 2020 — Rated 10 out of 10 by N.B. West Point Cycles - West 10th
What do you like about our products and services?

The time is taken to explain the work needed or the parts recommended. Always very friendly & knowledgeable staff!

Report a concern   February 14, 2020 — Rated 10 out of 10 by D.W. West Point Cycles - West 10th
What do you like about our products and services?

Good service from good people.

Report a concern   February 12, 2020 — Rated 10 out of 10 by J.L. West Point Cycles - West 10th
What do you like about our products and services?

It is always great to have a local shop take care of you - felt like I was getting personalized service, have used you guys on and off for over 35 years. for my full service, I thought I was getting overhauled bottom bracket and head set, and hubs, but you just cleaned the finishes (according to the Tech sheet) I perhaps could have been clearer about the workI wanted done. It is something that I can do, and enjoy doing. but I assumed it was a part of the service. Maybe they did, but just did not write it down. Packing bearings takes a bit of time. Bike works great, shifts neatly, love the new tires, etc. Thanks guys.

Report a concern   February 11, 2020 — Rated 10 out of 10 by S.M. West Point Cycles - West 10th
What do you like about our products and services?

Friendly and knowledgeable team.


Privacy Policy