- Phone: 604-224-3536
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Customer Testimonials
Had a variety of parts in stock.
close by. information about the repairs I requested. Price estimate.
The staff was very helpful and trustworthy when I bought my bike 2 years ago. They were also very helpful and reliable when I had my bike serviced recently.
Good website. Clear and easy to navigate. I live outside of VAncouver so the ordering and shipping process is useful, fast and effective. Thanks
Staff really helpful
Almost always have exactly what you need in stock, friendly knowledgeable staff to help you get the right thing
Good friendly service.
Perfect
Excellent service, advice and products
The staff were very helpful with me to make the right choice for my grandson. The quality of the bike is great and is an immediate hit.
Thank you West Point Grey
Always so reliable and pleasant to talk to!! Thank you.
Amazing level of service
Prompt and professional! Ordered Friday and received Monday.
Products and services are first quality. I have been a customer for decades.
Great service, pleasant staff, knowledgeable
Service was great, communication spot on right from ordering through to delivery.
Courteous, professional staff; timely turn-around for repairs; excellent service work.
A bit pricey, but it's worth it to have my bike in such great shape now!
Very good service package -- Derek was extremely knowledgeable and thorough!
Quick and efficient service.
The West Point Cycles in Langley is Amazing! The customer service I have been continuing to receive from a guy named Kevin has been %150 every time I go in. He continuously shocks me as he always helps me out to the fullest. Going out of his way to get me everything I need for my rides. I will continue to go back to the West Point Cycles in Langley because of Kevin's excellent +1 customer service! Thx Kevin!
Sincerely,
B randon
Fair customer service
Very friendly and knowledgeable staff.
Very good service, knowledgeable, detailed, friendly.
I really liked the Trek Verve e-bike, but found another model (Dutch made) that had twist gears which is better for my arthritic thumb.
Would still recommend friends to see you first.
Thanks
First name removed
I couldn't believe I found GRX at your shop as it is hard to find right now. Thanks for the super quick shipping and I will shop again at West Point!
The service guy helping me was amazing. I stopped in without notice at 20 min to closing and he fixed my broken disc break on the spot.
Very friendly and knowledgeable staff.
West Point Cycles was recommended by 2 bike enthusiasts who have patronized WPG for many years. I asked why. They responded that for them service is the most important measure.
I am a novice though aged cyclist and depended upon the advice of the staff.
Their knowledge and experience was evident and gave me the assurance I needed in my selection of the Trek FX4 bike and accessories.
So happy! Gary Cohen
Friendly and knowledgeable staff.
Excellent service,
always good service and kind people
Amy was helpful, friendly and knowledgable. And the store carried a good selection of bike accessories to choose from (I was buying pedals, bottle holders and trip meters for two biies).