- Phone: 604-224-3536
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Customer Testimonials
Honest and friendly service.
Amazing customer service by Tim, a total professional, very knowledgeable, curteous and helpful.
- Great selection of bikes.
- Friendly staff.
- Keiran took his time to explain the details of the bike which I really appreciate.
Quick replacement for a flat tire
Very friendly and knowledgeable staff. Took time to talk to me and look over the bike when I brought it for service. Clearly went through the options for the repairs and parts.
Amazing attention to detail. Quick, thoughtful, expert service.
Fast friendly customer service. They actually answer the phone.
speed and flexibility
The service and the politeness were both appreciated. Also, things were fully explained.
Attentive staff that cares about quality customer service. I felt well looked after!
Genuinely friendly, engaging, knowledgable, and efficient staff.
Very helpful, friendly, and professional staff members! Knowledgeable to boot! Highly recommended.
Always a great job plus really nice people
We found what we were looking for on the website (a Brompton bike)but had a few questions. When we called the store the person that answered the phone was super friendly and helpful. Once I placed the order Sam called me to confirm shipping details and was very friendly and helpful.
I happened to luck in and purchase a bike that they were offering free shipping on which was a wonderful surprise bonus!
Excellent service from the Irish sales person. Quick friendly and attentive. Changed my tube quickly and offered great advice
Your service is outstanding. The staff are personable, patient, and help with any questions you have. They give you reasonable timelines on when your bike can be serviced and get back to you as soon at it is completed.
The shifter is exactly what I order and the delivery was fast.
Big thanks to all at Westpoint! I picked up a superbly gorgeous Trek Checkpoint this week. I so appreciated the communication I had from various staff as well as the discussion I had with one staff person (Al??) when I came to pick it up. With two timely maintenace I can schedule over the next year, as well as professional knowledge and suggestions, I can't say enough about Westpoint. Keep up the 10/10 service!
Top quality! Awesome bikes, products, service, and staff!
Great service. Love my frame lock
Friendly, helpful staff who are knowledgeable and competent
Friendly, fast, efficient and well priced - in that order!
Matt is very knowledgeable and helpful
You always go above and beyond.
Matt was really helpful, as were any of the other staff I dealt with. Great store with great products!
Great price and very quick free delivery. Thanks!
Everything. My favourite bike shop
Service was great when I went in for a pair of gloves.
Quick turnaround for service! Work needed is always clearly communicated and I never feel anything necessary is done.
You could not have a better staff like the West Point Cycling on 10th Ave.