- Phone: 604-224-3536
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Customer Testimonials
Everything. My favourite bike shop
Service was great when I went in for a pair of gloves.
Quick turnaround for service! Work needed is always clearly communicated and I never feel anything necessary is done.
Efficient service. Broad knowledge of staff. Friendly, enthusiastic team. large stock on hand.
Fast shipping
Fast processing of online orders.
Appreciated staff taking the time to provide knowledgeable and personalized service.
Very professional, knowledgeable and conscientious sales people. My bike repair, Assos clothing, accessories and helmet are all perfect! Thanks West Point, for making me want to go riding even more now!
Was very happy with the customer service I received!
Since I bought my first mountain bike in the 70's (Rocky Mountain Sherpa), the store has always kept up with the times maintaining excellent products, services and staff .
Very professional and comprehensive.
Fair pricing and honest advice.
Pleasant helpful accurate.
Excellent service. They go above and beyond to get you what you need.
Knowledge of staff, quick and friendly service
I arrived on a sunny Sunday afternoon, with a major rear disc brake problem. The store was filled with people looking for bikes, accesories, and/or help. I was assisted by Matt and other courteous staff within a few minutes of my arrival. My bike was taken form me with a two day turn back promise, which was honoured. There was no paperwork involved. My bike was repaired and tuned and scrubbed clean. The repair and tuning charges were very reasonable. I find this to be exceptional sevice during an extremely busy time of year.
Feel free to share my name to promote West Point Cycles.
Regards
Art Freeze
good website, good stock on high quality parts at great price
Very friendly and helpful staff. Good product selection at fair prices.
Great personalized attention and service. Always helpful and accommodating.
Brought old bikes for repair. Staff explained work needed, in detail, and item by item cost. All was accurate and work completed promptly.
Excellent service!
Super service and a great selection. What more can I say!
Quality service and when something isn’t fixed properly, they will make sure it’s put right.
Staff knowledgeable and patient!
Great contact, knowledgeable
Good service, fast processing and shipping.
Very responsive to answer question, had the parts in stock and shipped them out same day, i recieved the parts in 1 day which is awesome considering how crazy the cycling industry is! I will be dealing with westpoint for my future cycling parts and gear needs.
Thanks guys, john
Good price and great nation wide delivery. Bookmarked
Excellent service, friendly, fast delivery processing.
Friendly and personal service.
Prompt, courteous service.
Easy to navigate website.
Great price and very quick free delivery. Thanks!