- Phone: 604-224-3536
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Customer Testimonials
Reliable service and pricing
Knowledgeable friendly staff always keen to help out!
Excellent communication and response time.
Quality products, knowledgeable staff.
The services I have received since going to West Point Cycles which is two years had been excellent. Very caring people who seem to strive to fix and repair bike issues. I would recommend them to anyone.
Good mechanics
The online shop had everything I currently needed. I was impressed that my order arrived the very next day. Thank you, great job!
Ridiculously fast order to ship time! Thanks!
Very friendly knowledgeable staff
I really like that fact your selection and website is very clean and exciting to look at! Of course the prices and in stock don't hurt either! Oh and the shipping deal was AMAZING lol...This is great cause us Canadians located in Eastern Canada can shop clear across and get products that don't feel out of reach nor have shipping boundaries! Thanks West Point Cycles!
Great service!
The pricing and availability good, and your supply chain P2P system was great. Complete with shipping notification, good packing slip, personalized note and all around prompt delivery. I will be shopping online here instead of Bicicletta. I live on the Sunshine Coast and it's pretty hard to get roadie stuff here.
Good products, great prices. And fast shipping.
Good products, knowledgeable staff
Always available, easy to get to, service is great, knowledgeable staff, fast fixes. All around great.
West Point Cycles always provide wonderful service, the staff are always knowledgeable and helpful and all the bicycles and parts we have ever bought from them have been a pleasure to ride. Keep up the good work.
Cheers from Michael Pratt
The item was in stock, and the order was completely quickly. Delivery was also quick,unfortunately, I was not home and I had to pick it up at the "hub'. A courtesy phone call was received, once the order was shipped.
Very helpful staff. Most items in stock.
Nice people, convenient location, sell Bromptons
The best
Brought a tire in for a quick flat change. The guys behind the counter did it right away and showed me how to do it myself next time!
Staff are knowledgeable and pleasant
Knowledgable and patient technicians.
Amazing help from many staff on your team! Super fast shipping and was happy to be able to source some slightly harder to find parts. Thanks for the handwritten message on the invoice, too, shows the human touch. Will visit in person from Whistler next time I'm nearby one of your shops!
Sam helped us out and he was attentive, knowledgeable and super friendly! People like Sam are why we want to keep supporting our neighbourhood bike store! Great job Sam!
Matt and staff are amazing. It's all about service. They take excellent care of you. They are extremely competent, give great advice and they are good listeners.
Amazing service and product at a great price !
Staff and services are fabulous. We are long time customers and bicycle commuters. We have bought many bikes over the years for us and our kids as they have grown. West Point is our go to store for bikes and accessories!
The service at West 10th Avenue store if fabulous!
The staff are always welcoming and very knowledgeable about the products they sell.
We love our Trek bikes!!
Decent selection of products. Accessory install for new bike purchase was great!