Customer Testimonials

Both your products and service are excellent.

knowledgable and friendly staff that don't try to upsell. so happy that you've hired staff and worked through the backlog so that service is faster

Great service. They really know their stuff. Highly recommend.

Great info & friendly approach to address my bike light needs. Thanks

Prompt shipping, straight forward

Bought a smart trainer with a big discount which got here quicker than it was meant, awesome all round.

I only know about the saris h3 I bought, but I can tell that the price was unbeatable, especially with free shipping!

Fill the order quickly as promised

Great products and friendly staff

Thank you. Good product, fast shipping

Great service - thank you
Very thorough/comprehensive on my bike maintenance!
First name removed De Jong

super quick processing online order!

The people who work here are amazing and polite. So generous with their knowledge and willing to go the extra mile to help their costumers. I don't think I have ever met a nicer bunch of people. West 10th is lucky to have you all!

Good selection and stock; friendly service; fast and efficient; fair prices.

Your team member was very helpful

The Staff is knowledgeable, and courteous. The repairs work.

Knowledge, communicating and reliability

Extremely fast service.

Quick delivery ,great service will order again.

Thank you

You had the product that I was looking for , and offered free delivery . Awesome service
Thank you very much 😊
Ian Hadden

I have a Trek bike, so I like that West Point Cycles is a Trek dealer. I also appreciate the student discount. Staff were friendly and helpful!

Good price. Excellent customer sevice

Fast processing of online order.

Attention to detail,f friendly staff

Helpful customer service and good sale price. My bike was shipped out in 6 days! Thanks 😊

Everyone is extremely helpful and pleasant to deal with.

Nicest and best staff I have ever encountered in a bike store.

Excellent service!

I really like the above and beyond service! Everybody, Jeff is wonderful. Matt, too, although I'm not sure he still works there.
Thank you!!

Sound advice and expedient, super-friendly service. I was highly impressed.