West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   January 15, 2022 — Rated 10 out of 10 by J.S. West Point Cycles - West 10th
What do you like about our products and services?

Staff are very helpful and accommodating

Report a concern   January 14, 2022 — Rated 10 out of 10 by A.G. West Point Cycles - West 10th
What do you like about our products and services?

Quickly delivery. Looks well packaged. Still have to install it

Report a concern   January 14, 2022 — Rated 10 out of 10 by G.C. West Point Cycles - West 10th
What do you like about our products and services?

Nice People, good work

Report a concern   January 13, 2022 — Rated 10 out of 10 by B.W. West Point Cycles - West 10th
What do you like about our products and services?

Knowledge and personal touch.

Report a concern   January 13, 2022 — Rated 10 out of 10 by V.L. West Point Cycles - West 10th
What do you like about our products and services?

Great quick service

Report a concern   January 12, 2022 — Rated 10 out of 10 by R.A. West Point Cycles - West 10th
What do you like about our products and services?

Good service, friendly staff, reasonable prices

Report a concern   January 10, 2022 — Rated 10 out of 10 by David Chapman West Point Cycles - West 10th
What do you like about our products and services?

Good expertise and advice. I have my bike serviced regularly at West Point and have always been pleased with the work. Also gave me good advice on a set of tires - mid price. The West 10th location is a “go to” neighbourhood shop for me.

Report a concern   January 8, 2022 — Rated 9 out of 10 by W.M. West Point Cycles - West 10th
What do you like about our products and services?

Matt performed a careful inspection of my bike and explained the deficiencies that were contributing to the problem I was experiencing. He appeared to be honest and ethical and did not suggest more repairs than were necessary. He also demonstrated the procedure for cleaning and lubricating the chain. All staff were professional and friendly.

Report a concern   January 7, 2022 — Rated 10 out of 10 by E.P. West Point Cycles - West 10th
What do you like about our products and services?

Excellent and knowledgeable staff. Welcoming.

Report a concern   January 5, 2022 — Rated 10 out of 10 by B.S. West Point Cycles - West 10th
What do you like about our products and services?

Service was great! Friendly staff.

Report a concern   January 1, 2022 — Rated 10 out of 10 by R.R. West Point Cycles - West 10th
What do you like about our products and services?

great, knowledgeable and friendly staff (especially Matt).

Report a concern   December 31, 2021 — Rated 10 out of 10 by P.O. West Point Cycles - West 10th
What do you like about our products and services?

The advice and ease of dealing with all the staff in there makes each shopping experience thoroughly enjoyable.

Report a concern   December 31, 2021 — Rated 10 out of 10 by H.M.H. West Point Cycles - West 10th
What do you like about our products and services?

High-quality products, friendly staff and helpful advice!

Report a concern   December 30, 2021 — Rated 10 out of 10 by C.L. West Point Cycles - West 10th
What do you like about our products and services?

Derek and Chris were very helpful!

Report a concern   December 29, 2021 — Rated 10 out of 10 by K.C. West Point Cycles - West 10th
What do you like about our products and services?

Staff are very helpful, kind, and knowledgeable.

Report a concern   December 25, 2021 — Rated 10 out of 10 by connor toomey West Point Cycles - West 10th
What do you like about our products and services?

Fast service and great selection of bike components

Report a concern   December 24, 2021 — Rated 10 out of 10 by Dan Buchanan West Point Cycles - West 10th
What do you like about our products and services?

When I was looking for a new bike several years ago, my son who was in bike industry but not associated with Trek, insisted that I buy a Trek. I later purchased a Trek hybrid (8.5 DS) from West Point Cycles on 10th Avenue in Vancouver. This has been a great bike. However, I finally had an issue with it. West Point Cycles and the Trek factory provided a solution that I consider more than fair. I am now an owner of a 2022 Trek Allant+ 7 which I really look forward to riding for many years to come.

The employees at West Point Cycle store on 10th Avenue are welcoming, professional, and knowledgeable.

If you are looking to purchase a new bike, I highly recommend that you visit West Point Cycles.

Dan Buchanan

Report a concern   December 23, 2021 — Rated 10 out of 10 by D.H. West Point Cycles - West 10th
What do you like about our products and services?

Highly knowledgeable service people. Friendly and helpful. Good products.

Report a concern   December 22, 2021 — Rated 9 out of 10 by Ian Yen West Point Cycles - West 10th
What do you like about our products and services?

The friendly services. Each person I interacted with took the time time to speak with me and explain everything . I did not feel rushed or talked down to. Most bike shops make people feel stupid or intimidated if they ask questions. I was not upsild anything and I was able to have a real conversation with each person. I will recommend this location over any other bike service to my friends and family

Report a concern   December 22, 2021 — Rated 10 out of 10 by G.B. West Point Cycles - West 10th
What do you like about our products and services?

You're all just so handsome

Report a concern   December 22, 2021 — Rated 10 out of 10 by Karim Hirji West Point Cycles - West 10th
What do you like about our products and services?

Great customer service by Matt. This is truly one of the best LBS in Vancouver. They kept me informed on the updates of my Trek FX 4 bike order as it was delayed. I also picked up some accessories to complete my bike purchase. Amazing service.

Report a concern   December 22, 2021 — Rated 10 out of 10 by Derek Rockall West Point Cycles - West 10th
What do you like about our products and services?

Very kind and helpful staff !!!

Report a concern   December 21, 2021 — Rated 10 out of 10 by B.D. West Point Cycles - West 10th
What do you like about our products and services?

Friendly knowledgeable staff, always willing to help and find a solution to any problem

Report a concern   December 20, 2021 — Rated 10 out of 10 by M.D. West Point Cycles - West 10th
What do you like about our products and services?

Nice to see the store getting back to normal :)

Report a concern   December 18, 2021 — Rated 9 out of 10 by D.A. West Point Cycles - West 10th
What do you like about our products and services?

I'm very appreciative of the efforts often made to get my bike on the road as quickly as possible.

Report a concern   December 18, 2021 — Rated 10 out of 10 by M.S. West Point Cycles - West 10th
What do you like about our products and services?

Wonderful customer service!

Report a concern   December 15, 2021 — Rated 10 out of 10 by L.M. West Point Cycles - West 10th
What do you like about our products and services?

Close by and friendly, knowledgeable staff

Report a concern   December 15, 2021 — Rated 10 out of 10 by S.D. West Point Cycles - West 10th
What do you like about our products and services?

Knowledgeable friendly staff.

Report a concern   December 13, 2021 — Rated 10 out of 10 by G.M. West Point Cycles - West 10th
What do you like about our products and services?

Helpful, and knowledgable of products

Report a concern   December 12, 2021 — Rated 10 out of 10 by C.K. West Point Cycles - West 10th
What do you like about our products and services?

Very knowledgeable staff!!


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