Customer Testimonials

Love everything! Great products, and fantastic staff. A local institution. Love these guys!!

Prompt friendly service

Thanks to Matt & the team at West Point for the helpful advice and great work done to replace the damaged wheels and crankset on my bike. Awesome customer service.
JP Lotzkar

Good people with expert advice.

Spot on

Fast and friendly service!

The staff serviced my bike in a realistic and timely manner. You can take pride in the way your staff explained to me what was needed to restore my bike to a functional level.

Thanks

First name removed

Quick delivery and in stock

Great service and fast shipping.

Great customer services! Friendly and accommodating staff who ensure a quality job!

Excellent staff that are both knowledgeable and capable for sales and service. D&D

Superb service and a range of quality products.
The staff are very knowledgeable, but they all took time to listen to our specific needs and to help us find wha suited us best.
Couldn’t be happier. Thank you!

Smoking fast shipping! Wow! Thanks!

Convenient and trouble free.

That was a really good tune-up.

Great Service-No BS

Well, the product and services was perfect. Thank you

very friendly and helpful staff

Staff are friendly, reasonable, competent and knowledgeable. If someone is new or unfamiliar with something, they will admit it and summon someone who is.

Products are high quality.

Always helpful and knowledgable staff

Prompt response and goods available when promised

Your staff do no make me feel insecure about my limited bike knowledge. I love supporting a local business.

Friendly knowledgeable staff - have been frequenting your shop for over 20 years. Love that you are in the neighbourhood, love that you provide excellent service and staff are so friendly, and do not push sales. They recommend what is absolutely needed and listen to you.........thank you, C.

Everything was awesome

Excellent customer service as always.

Helpful friendly staff

Consistently excellent service. I take all my bikes here to be serviced even though I didn’t buy any of them there. Also shop there for accessories, bike components, and nutrition. Highly recommend!

Kind, friendly staff that really seem to know bikes

Staff are knowledgeable about the products and helped us make the best choices. Very friendly and polite, and explained things clearly. They took their time so we didn't feel rushed.

Very helpful staff member.