Customer Testimonials

Everything !

Everyone was very knowledgeable and friendly. The prices were very competitive and the service was fantastic!

Very patient and accommodating. Excellent service.

Helpful service on phone, easy curbside pickup

Excellent technical skills and knowledge combined with great service and people

Very quick response time to emails
Pickup and delivery option
Reasonable price

Helpful and kind staff

Friendly service

Trek Bicycle Kingston provided very friendly, fast and knowledgeable service. I highly recommend them!!

Great service and a friendly knowledgeable team. I always recommend Kingston Trek to family and friends.

Beth was awesome. Very knowledgeable. I highly recommend

The people!

Very helpful and friendly always.

I got exactly what I wanted when they said it was ready.

Excellent bike service.

Every service, product, and interaction with Trek has been superb. Outfitting a family of five over the years has been easy with their expertise.

What a pleasure do deal with such an amazing team of professionals. I am just getting back in to biking and they were always happy to answer the many questions I had to ensure I got a bike that would best suit my needs. Never any pressure to spend extra on a bike I didn't need. I will definitely be purchasing all of my families bikes from them in the future.

Very impressed with Ashan and the team at Trek Kingston. Hands down best customer service I've ever experienced. Ashan was very informative and helpful in choosing the right bike for me. He's the reason I didn't shop anywhere else.

My new FX 1 Disc is an amazing bike. I couldn't be happier and look forward to purchasing my next bike from Trek and my girlfriend will be in touch soon:)

Thank you so much,
First name removed.

Everything! Kind, helpful, generous service. Fantastic bikes!

Good quality

Always great service. Knowledgeable staff.

Great service. Even with the current situation our two interactions this month were positive. Great work by your staff!

Availability of products, central location, prompt answers to my enquiries, excellent customer service and delivery.

Firstly buying a bike when you arent an avid rider, you'd have alot of questions to ask to ensure you are buying the right bike. Doing that while socially distancing I thought would be a challenge, but not for Leanne at Trek Kingston. She ask detailed questions of my husband and I and gave detailed answers, in writing no less, to help us make a decision about the best bike for us. The entire experience was the best buying experience I have ever had. I would recommend Trek Kingston handsdown to anyone out there that needs a new bike or help with their existing bikes. They are good people , honest and care for their customers.

Very friendly staff and amazing customer service and honesty

Orders are quick and service with a smile

The customer service was amazing! Everyone was very knowledgeable and able to answer questions in a very kind and professional manner!

Also did a great job on tuning-up my bike!

Awesome bike. Awesome staff. Friendly knowledgeable and very helpful

Always there to help, thanks!

Leanne was extremely helpful, knowledgeable and patient to assist me in finding the perfect bicycle to fit my body and my personal needs.