- Phone: 6137673076
Customer Testimonials
Friendly, helpful service. I've mostly just gone for accessories, tuneups, repairs, etc. but would certainly go there when I'm ready to buy a new bike.
Trek is my "go to" for all things relating to biking...great staff, friendly, knowledgeable and efficient.
Loved your teams service. Timely and friendly. First time shopping at Trek and I’ll be back!
In April, during the sociatal "self quarantine" stages of COVID ... I called your store to find out if I could order a bike helmet I saw on-line for my 2 grandson's birthdays.
I was not able to see these helmets in person so calling and viewing products on-line was the only option.
Your website was very user friendly and your employee BETH was AMAZING!
She was very friendly, knowledgable and extremely helpful. Her customer services was 100% top notch and she was able to get these helmets delivered to my home ... which was also very convenient.
Thank you Beth for all your help. The boys LOVE their space themed bike helmets!
First name removed N (Kingston)
Timely access to desired product combined with knowledgeable and friendly staff
Staff was super helpful and extremely kind
Your very helpful and wonderful employee Sue!!
Friendly staff. Knowledgeable about products in terms of technical, operations and maintenance aspects. Quick turn around. Trustworthy.
I do not go anywhere else for my cycling products.
Just amazing customer service, every time. Whether buying a new bike, or a maintenance request, incredibly helpful. Far exceeds other establishments.
We are so appreciative of your help and friendly attitude. We love coming to you guys for all of our bike needs!
Kind personal service.
Great Services, good tune up
There is no bike shop that cares for their customers more and is the best of what they do. Truly the best staff and shop anywhere.
Great staff . Responsive and thorough.
Very, very friendly and helpful staff. That made a big difference. That this was a bike for my wife, she enjoyed talking to a woman about the purchase.
#Roscoe8FTW
Leanne and the staff were very helpful over the phone helping to decide which bike would fit my requirements. The test ride and purchase were well executed with professionalism and much appreciated the excellent customer service. Thank you.
Service was very helpful. Good information shared about the product I was looking to purchase and upfront about the length of time for bike service at this busy time of year.
Great team!
The product is high quality, but it is the stellar service that brings me back for all of my family’s bike needs.
The crew at Kingston Trek were great. Starting with Betty on the phone to Ashin at the curbside, I was able to get my new bike quickly and safely.
I look forward to connecting with them again soon.
Thanks again,
Name removed
Very friendly, knowledgable staff, eager to take questions and help. Bike buying process was easy despite the doors being closed. Would recommend to anyone wanting a bike or service.
Beth was awesome to deal with very helpful and informative. Answered all my questions very quick on email responses. Helped with selections on accessories and they were redly available. Delivered my bike in the time frame I was told. Very happy with everything
Beth was GREAT helping me by telephone. In addition, your Covid precautions were excellent
Great product and great customer service.
Everyone at Trek is always super helpful and very kind.
Thank you for being awesome :)
I always receive great service at Trek!
Friendly staff and high quality products
Excellent and timely service. Great communication, very helpful and friendly
Great and competent service!
Great service!