- Phone: 6137673076
Customer Testimonials
Personable, professional approach to their work. Have gone out of their way to assist me in Surrey, BC with abling my autistic brother, who lives in Kingston, Ontario, to acquire necessary bikes and support items to help him ride efficiently and safely. They are always available to help with necessary repairs and maintenance so that he can ride (something he loves) effectively when he wants. I couldn't recommend anyone more highly for their support and professional approach to their passion of helping those who love to ride fulfill their ambitions.
You were very good to me to check the Bosch motor un my Cube bike during my holidays in your area. Thank you
Great products and excellent customer service!
Counter service was excellent.
Super friendly and helpful staff with a variety of products from leisure bikes to sporting bikes. Amazing shopping experience with amazing products!
Great personal service. They treat you like a good neighbor.
Fast, efficient, understanding and friendly service.
My Trek store knows me, cares about me and my bike, and corrected a tune-up thing super-quick. Yay!
Very friendly and go the extra mile to make sure you are happy.
Was able to take me on short notice with quick turnaround.
Excellent products and great service
Personal touch ...
People are awesome! Always happy and having fun. Quality products
Excellent service
The service was great, we were in a short time frame to get a helmet up to a cyclist who had fallen the previous weekend and required a replacement.
The staff ordered the new helmet for prompt replacement and when it came in they got InTouch with us immediately to let us know about its arrival.
Last summer I purchased two helmets for our grandchildren and the staff offered to replace a helmet if my choice of colour did not suit our grand children's taste.
Great shop to work with and the display of bikes and supplies is awesome.
You know your stuff!
I like the fact the staff remember their customers by name even if almost a year later and 1000's of customers later. they take the time to explain any draw backs as per the repair. Friendly services and their dog Molly she is a treat all her own. I don't hesitate to take my bikes there
Great products, even better staff!
Always attentive and friendly plus a long history in Kingston.
Love this Bike Shop - always greeted with a smile and when it comes to service they work very hard to get you back on the road quickly!
Commitment to very personal service that goes above and beyond. Thank you!
The service was honest, professional and friendly. Highly recommend!
Always quick, all employees are polite and helpful!
Went for parts and advice. Staff were knowledgeable and friendly. I will come back.
Took my bike to your competition. They said they could'nt repair it so I took it to you at Trek Kingston. James did a great job at a very fair price. Two day wait. I will be bringing all my family's bike business to Trek Kingston. RD
It was excellent service and was completed very quickly!
Friendly, helpful staff. Fast tuneup for my bike. Good workmanship.
Beth was amazing in tuning my bike. All the staff were friendly and knowledgeable but not pushy.
The techs are happy to help with even the most unimpressive bikes. Cheers.
Very friendly and knowledgeable.