- Phone: 6137673076
Customer Testimonials
Friendly, helpful.
The curb side service during the Pandemic was first rate. Staff were very friendly and explained everything about my new bicycle showing that they cared.
Everything seems really well-organized and transparent, staff all seem very friendly and positive and knowledgeable.
Service was great and straight forward. We were buying helmets and it was easy.
Fabulous customer service - professional and personable. Excellent product knowledge.
nice product. sleeck design
Great service and knowledgeable staff.
Professional and personalized service. From buying my bike to any accessory or service needs I have had, I know I will be taken care of.
Very pleased with the knowledgeable and helpful service.
Personal, knowledgeable, friendly staff. Epitomizes the reason to shop local and support brick and mortar stores
Great setup during covid. And awesome service like always!
Friendly, respectful, good service and affordable
The best
Easy drop off pick up.
Good service, reasonable price.
Personable. Competent. Straightforward.
Great service over the phone .
Very efficient...great protocol for curbside pickup...on your game..Thks
The service provided by Ashan, Leanne and Sue from beginning to end was wonderful. I really appreciated the patience and diligence they took in processing my purchase and pick-up. I look forward to the opportunity to provide a recommendation to anyone looking for a bike and the type of service they can appreciate at well.
The service is incredible! The staff are knowledgeable, professional and extremely friendly. During Covid-19 Trek Kingston has continued to serve our community in the safest and smartest way possible, offering contactless service and sales. This is the only store I’ll go to for bike fittings, adjustments, repairs, questions, new parts, etc. Bonus: I just got an incredible deal on two near pairs of shorts with the comfiest chamois!
Excellent customer service.
Everyone was so friendly and informative! As a rookie cyclist, the staff was able to answer all my questions.
Great customer service, thanks
Highly engaged and informative staff. Extremely prompt responses to questions and inquiries. Staff could not do enough for us.
Amazing service and friendliest staff!
The staff were very helpful and friendly
Service was friendly and helpful, very responsive to email (also great in store, back when we weren't on lockdown) and overall seem to want their customers to be happy. What more could you ask for?
As for the product, the bike rides smooth, feels great and everyone's asking about my nice looking new bike!
Pick up, repair, drop off. Great communication. Fair price, ease of payment. You guys check all the boxes. Thank you SO much.
Friendly, personal service. Information and advice given freely. Reasonable rates. Excellent, innovative Covid-19 plan keeps both customers and employees safe.
Friendly knowledgeable staff- did not up sell
Great equipment and excellent staff and service