Customer Testimonials

Staff were knowledgeable about what we needed and provided helpful information about the bike were were looking for.
The Trek Marlin 4 we bought was in stock and the perfect fit for our needs

Knowledgeable, friendly, and helpful staff

Great products, greater staff!

Loved the new location.

Great staff, great products. Everyone is super friendly and will take the time to explain the products and make sure it is the right fit. Top notch customer service.

All staff at Trek Kingston were kind, welcoming and willing to listen to what I was looking for. Every member of the team made sure I left with the perfect bike. I really appreciated all their hard work.

Great customer service and quality workmanship!

The customer service is TOP NOTCH, being a new rider the staff at TREK took the time to explain everything in great detail and I'm very happy with the quality of bike I received, just right for me.

Excellent products. Very informative staff. Very happy with my purchase.

Fast and good

Very knowledgeable staff
Efficient service
Good variety of bicycles to meet vaying needs

Great quality and value
Great people work there

Everything!

Excellent

Excellent products. Professional and personally customized service

Friendly and knowledgeable people

Great people. Great service and competitive pricing.

You service is amazing!!

The bike feels great and send to ride well. I haven't had a chance to go for a long ride yet to really check it out though.
The staff were very helpful and lovely.

Your staff members were helpful & quick to address my concerns & questions.

Very accommodating and knowledgeable

Very knowledgeable and efficient staff!

EVERYTHING !!!! 😎

Amazing

The staff in Kingston are fantastic!!! Very knowledgable, friendly and helpful. And their new location is great too.

Beth was very helpful in selecting my new bike.

We have not had the opportunity to ride the bikes long distance. However, we are very pleased with the comfort and ride on short rides.
The service we received was very impressive - starting with Mike and Leanne. Both offered suggestions and information we needed before purchasing our bikes. They are extremely friendly and knowledgeable and helped guide us before we made our final decision.
Trek Kingston's atmosphere is friendly, they work as a team. We were very impressed with service from sales, adjustments needed and finally for the help we received with the new bike carrier. Thank you so much!

Friendly service that is comprehensive, efficient and effective...and you get the worn out parts to prove that you needed the repair.

Very friendly and helpful staff.

Great attention and service from staff in store, helped us out until we had all our questions answered and we were out the door with a shiny new bike for our daughter.