- Phone: 6137673076
Customer Testimonials
Friendly, helpful staff. Fast tuneup for my bike. Good workmanship.
Beth was amazing in tuning my bike. All the staff were friendly and knowledgeable but not pushy.
The techs are happy to help with even the most unimpressive bikes. Cheers.
Enjoyed my time in the store. Greg was friendly and super funny riding a kids bike around the store ringing the bell.
Never had to wait for service. Bike part prices are comparable to shopping online. I like that they keep detailed notes in the system, and on the receipt for work done and potential work in future based on components check. When I bought 2 kids bikes, they suggested locking hubs so the kids wouldn't have to keep taking off the front wheel to lock it. Friendly to boot.
Trek Bicycle Kingston is quite simply THE BEST!! Knowledgeable friendly staff, clean organized store and top notch service. If the product you are looking for in not in stock it is ordered in with absolutely no hesitation. A wonderful comfortable atmosphere that makes it so much fun to shop! So as I said in the beginning ...THE BEST!
The staff went above and beyond, both times I brought in my bike. I will definitely go back for any other services I need on it.
Great people, knowledge, helpful and always with a smile.
Friendly, professional, prompt
I had an unidentified squeak. Even though you were not able to eliminate the squeak, the amount you charged for the effort, was quite reasonable.
The staff was exceptional, very very helpful.
Amazing customer service, great products, knowledgeable staff.
The staff found my item online, ordered it, and showed me similar very items.
Havent had a problem since the tires were replaced, the bike is much better now and service was great!
Personalized service
The product quality and the friendly atmosphere of the store.
friendly staff.
Customer service is the best! Love my TREK bike, this is my “go to” bike store.
The dealer is great. Personable and not pushy
Friendly knowledgeable staff
Great service and solid product line. 👍
At Trek we always find great service, great repairs, great products; friendly knowledgeable staff.
James listened, advised and fixed it.
Prompt service. Sue is the Best.
Super friendly staff, first time I met them I wanted to buy some cables and ended up with a totally restrung and tuned up bike! In the past let me in and made me a coffee on a rainy day, recently broke into a secret stash of the coolest helmets to get me exactly what I was looking for! Could not possibly ask for better service!
Great service was not pressured into anything, thanks for the tuneup.
Quick and well done
Excellent customer service
Great bikes, great service!
It was excellent service and was completed very quickly!