- Phone: 6137673076
Customer Testimonials
Excellent service at fair prices & friendly staff.
It’s like my bike is brand new again!! Good tune up!!
Great service as always
Happy with in store selection. Good price. Knowledgeable staff.
I love the service, knowledge and attention.
Thanks
Well made products and the staff at the Kingston store are great. I don’t have a local Trek dealer at my location so I have my choice of driving in two different directions. The Kingston staff are friendly and knowledgeable so I drive there.
Very knowledgeable and helpful people at Trek Kingston. They do everything they can to make sure that you are informed about and happy with the products they sell and the service they provide. Very professional. If there is an issue or a concern they do their best to address it and make it right.
The most pleasant bike buying experience! Thank you!
Very helpful with fixing a stroller inner tube. Thank you!
Knowledgeable competent staff selling the right bike for the customers needs.
A great product supplied by an innovative manufacturer backing up their promise with an industry-leading guarantee.
Quality and professional service.
Amazing Staff and service, and great products to boot!
Friendly staff, quick turnaround, love the showroom/layout.
Your excellent friendly service, the fact that you obviously care about your customers.
Great service, quality fixes, very informative, overall great.
You da best!
Quality products. Sales person took time to ask questions and explain products
Excellent customer service. Staff take all the hassle out of owning and maintaining a bike.
Lovely shop and delightful people
Fantastic staff, very helpful
I wanted a pair of 27.5” x 2.6” tubes. And I got them. Thanks. I’m pleased.
Every time i have walked in the store i have been greeted by an employee and then let look around for a bit. Then, an employee always finds me to check and see if i need help. Never pushy and genuinely interested in helping me find what i need. This isnt rocket science, its just the perfect example of how to best run any customer service/retail based business. Ive been in the store many times and every single employee has been a pleasure. As for the store, its always bright, well organized and clean. Cant ask for much more!
Thanks!
You can feel the passion everyone at this store has for bikes and bike life! Service is topnotch and recognized by other clients easily. The other day when I was in, someone was picking up their bike after a tuneup and mentioned they had been to another shop in the city that basically did little for his bike & acted like they were not interested. He was quite happy to get feedback from the mechanic and clearly understood what had been done to his bike. He will obviously be coming back.
V. helpful and efficient staff.
World class products and services
Friendly and helpful staff.
Great service. Reasonable price. Have referred it to multiple friends
Knowledgeable, friendly and all my information at their fingertips
Really helpful service and information
Friendly knowledgeable staff!