- Phone: 6137673076
Customer Testimonials
Outstanding personalized and friendly service. Staff are not pretentious and cater to all levels/styles of cyclists :)
Good communication and explanation of services provided.
Fast highly professional service. Highest quality products. Local neighborhood business.
Great service. Very knowledge. Already super quick. Love the store.
Everything is high end top quality, your location is convenient, the service is prompt & always top notch. Back brakes work great on my CCM Static. I had a great deal of difficulty replacing the front disc brake pads on my CCM Static today but I finally succeeded. From now on I will let the technicians at Trek Bicycle Shop do it for me.
World class products and services
Always giving great advice about how best to look after our bikes
Thank you for being patient with me and teaching me how to pump up a tire! Sue is fantastic!
Super friendly service and very reasonable prices. We are made to feel like we are your most important customers.
Great staff and low pressure help to choose the right bicycle for a child. The in store adjustment of the bike before taking it home is very nice too.
Always well done. Never any return visits
The owners of Trek Kingston provide super service. I trust them. Trek, the co, replaced two broken MTB frames. As a result of this combination, I am a loyal Trek customer for life.
Always great work, amazing staff and information.
Very good service
Staff are super friendly and knowledgeable. When staff greet you by name, even when you don't frequent the store, that's impressive. I received very valuable information about bike set up when they learnt I had a hamstring injury. On all levels Trek is the best bike shop in the city!
Expertise. Great customer service. Reliability. Feel of the store.
High quality. You understand cycling
The Trek employees know me by name and they know my bike. They walked with me from the time I had never ridden a road bike until now. They have always been patient and helpful.
Knowledge, friendly staff. Downtown location (as an east ender that is important). Feeling of confidence that a tune up at Trek means a good start to my biking season.
Friendly and professional. No sales pressure. Trustworthy.
Local, pleasant ,thorough , reasonably priced, do a quick and perfect job on your bike! A definite 10
Very quick and job well done
friendly neighbourhood bike shop feel
Excellent service! My bike tune-up was done on-time and all of the issues I wanted attended to were worked on. The price was transparent and fair. Staff were friendly and helpful. Very impressed!
Friendly knowledgeable staff
Great staff and excellent service
Staff. Quality of the work.
Their commitment to excellence
Highest quality & excellent service.
Staff
Trek Bicycle Kingston has always been my go to place for service. The staff is accommodating and fun to be with. They are genuinely interested in you and their service shows it! Everyone is knowledgeable and friendly. Thanks Trek Bicycle Kingston!