- Phone: 6137673076
Customer Testimonials
Brake is
Less noise today.Thanks
Your staff are always friendly, knowledgeable, and very helpful!
Friendly and knowledgeable staff.
TREK store is my 'go to'. Staff are extremely knowledgeable and super friendly. Their goal appears to be to 'get you back on the road' whenever repairs are needed. They genuinely appear to love their jobs. I'm grateful for their terrific service. Thank you all!
My bike is like new. Thank you for the tune up and the fantastic customer service. Keep it up you folks are great.
Great service and fixed bike instead of replacing parts.
Excellent service and follow up.
Great staff at the Kingston store.. they are knowledgeable and their technical staff are excellent. Bike tune ups are very complete. Store inventory is always good and what they don’t have they will order in quickly. Best bike shop in the city
Both products and service are ready good.
Product and service meets my needs.
So friendly, accommodating and helpful. Able to get in what was not in your store and a great return policy.
Individualized attention when shopping for new bike, not feeling I was being over-sold. Very happy with Trek brand. Easy to get it serviced despite restrictions due to covid
The staff is excellent - friendly, kind, they go out of their way every time I’ve been there to help.
Very helpful and accommodating!!!
Friendly staff
Quick replies to emails and calls
Great service
The available stock and selection on hand is what a cyclist scores from Trek Kingston shop. Every employee is knowledgeable and super friendly. Trek Kingston is the best cycle shop in Kingston.
The team was super responsive from the first call to a couple follow up emails afterwards. When I arrived at the store to test the bike, the staff was incredibly friendly and welcoming. They walked through everything I would need to know or need to have to be safely equipped for my first ride.
Products are excellent quality..service is friendly and knowledgeable.
Excellent customer service
The staff is knowledgeable and take time to meet your needs. They discuss with you why they are suggesting certain items so that as a customer, you can make an informed decision.
High end gear, accessories and priced right!!
The staff are the best in the business. Treat you like a person, not a sale!!
Best Bike Shop!!
Had my bike ready when they said they would.
From initial contact, to repair, and then to pick-up, the staff went above and beyond to help me. Everyone was professional and courteous, but more than that, incredibly kind. I was shocked when I received the bill - the cost was a fraction of what I thought it would be. Highly recommend Trek Bicycle!!
You are always super friendly!
Excellent product knowledge, great service
We really appreciate the service customized to our needs
Great customer service! Well organized and operated.
I brought my mountain bike for a great tune up. Best team.
thanks again,
First name removed
Good customer service, met goals of service to bike, bike returned functional and well set up.
Staff is friendly, knowledgeable and very helpful.