based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fixed up my wife's bike. It looked almost new when they were done.
David H.
Jordan and his team are amazing to work with. They took the time to make sure that my husband and I found the perfect bikes for us.
Local, friendly, expert, excellent service that went above and beyond. Treated me like they would want to be treated. Thanks!
Prompt, professional attention to my problem. I.D. and corrected promptly. Reasonable repair charges.
Extremely helpful and knowledgeable with quality products!
Good service. Fast turn around. Very knowledgeable
They answered all my questions.
They were focused on the right bike for my needs and the right size for me.
They were very nice and thoughtful.
They made sure I understood the bike and how it worked.
They took all the time needed and they wanted to make sure I rode the bike there in front of their shop to make sure it was right.
They tuned the bike in 30 minutes and loaded the bike in the back of my car. They made sure to show me and explain to me how to load the bike in my car and why it had to be put in my car that way.
I have lived in 11 different states over the last 40 years, Mole Hill Bikes is my favorite bike shop ever! Friendly, knowledgeable, happy to help and answer every question! Well stocked with excellent quality bikes and accessories.Highly recommend for anyone needing to purchase a bike or have one serviced!
Friendly and helpful staff with a great product and service. I have been a loyal customer since the business started and have never been dissatisfied with any bike I purchased or with the service.
Friendly staff, good service, does the right thing for the customer
Great quality bikes! Customer service is excellent. Staff knew exactly what I needed, provided several options to test drive, and made the process very quick and easy. I would definitely recommend Mole Hill bikes to anyone looking for a bike.
Excellent & knowledgeable customer service. Wide selection of bikes & bike apparel. My fav bike shop.
K. A. Ford. Bridgewater
Excellent customer service. Mole Hill Bikes goes the extra mile.
Local shop with knowledgeable staff and great customer service!
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great service after purchase. good product selection top quality products. can't miss for all your bicycle needs.
Very kind people and very helpful. Fixed up my bike after an accident and its running better than when it was new.
Good selection and service.
Giant bikes are recognized as being the best value in the bicycle industry. The service at Mole Hill bikes is the best! Thats why I have been dealing with them for over 30 years!
Nice family, friendly service.
competence and courtesy
Great bikes great service
Always great service! You go above and beyond in helping your customers!
Great service and fast!
Jordan was very knowledgeable and helped me in choosing my Liv road bike. He demonstrated the change of gears and tightened the chain to show me the specifics of my bike, since this was a little new for me. He let me take the bike out for a test spin around Dayton and was very patient. Jordan also showed me some other products around the store. I was very impressed with his knowledge of various bikes. I will definitely recommend friends to Mole Hill Bikes!
If you all would like to share my picture from Friday you can!
Excellent service. Really enjoyed the buying process. Jordan was helpful, friendly, and informed. He even took me for a tour of the town on one of our test rides. He was very patient changing out saddles till we found one that was just right. Highly recommend this shop if you are looking for an ebike.
Gerald and Jordan were a great source of knowledge for out electric bike purchase. They had good suggestions for the type of bike we needed based on how we would use the bikes and had a large selection to choose from.
Very courteous and friendly service, Great selection of standard bikes and more.
Great service and information about bikes and accessories. Excellent choice of bikes also. Super good ice cream on one cream night also
Experienced service mechanic and owners promote cycling positively