based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I came to this bike shop because I was told that the repair people were very knowledgeable and were good with customers. I am glad I go there as the advise worked out.
Great bike! Love it!
Great Service and excellent products!!!
Personal attention - these people really listen to what you are searching for and explain all of your options. They have your options available, and they work in a cohesive unit to make sure everything is ready to go. Plus - I put my complete trust in their expertise, and it paid off. I have the PERFECT bike for me.
Personal attention and knowledgeable salesman.
Everyone is so nice
Quality repair work that was very affordable.
Excellent customer service!
Took my bikes in for repairs. Promptly got them back better than ever. Great service, great people.
Mole Hole Bikes keeps my bike in good shape. I get it serviced every spring and feel total confidence in their work.
Good service and good people
Friendly and knowledgeable, always willing to help!
I have had very satisfactory service from This company.
Excellent service and very nice people, as well as large inventory of ebikes.
Mole Hill Bikes has a great staff and the service is very good. I asked them for a new chain and other parts on my wife's bike. Instead they made everything work like new and saved me money. That wasn't the first time either!
Customer focused, knowledgeable, friendly.
Great service. Very helpful very knowledgeable.
Knowledgeable, helpful and great people
We bought bikes for our whole family last year and we love them. We just had them all serviced. Everyone is very knowledgeable and extremely helpful.
Great, friendly service. The work is always done in good time and is always high quality.
Amazingly fast and professional service and support!
Very good quality bikes and accessories at a fair price. You can not find nicer people or service anywhere that I know of . Top quality bike shop.
The bikes seem to be in great shape, but we never heard from you guys after buying 6 bikes from you guys. It seems that at that high of a ticket amount a few calls over the last year to make sure everything was ok and that the bikes were doing well for us. Anyways thanks for the bikes, For example you guys were out of my size so I purchased a Specialized from Rocktown bikes. They have contacted me twice to make sure my bikes was up to par with my expectations and to see if I needed anything. Then they contacted me to make sure I didn’t miss my free tune up in the first year. We have never heard from you guys. A little customer service goes a long way.
Genuine service
Prompt & reasonable pricing.
Always there to answer questions and help if you have a problem.
Helpful, knowledgeable, and courteous
Friendly, polite, professional and knowledgeable staff
Friendly and knowledgeable staff and a good selection of Ebike and a great area to test drive!! They helped me find my Ebike!!
Good product knowledge and personality