based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Selection and large number of bikes in stock.
We went looking for an electric bike brand that we saw online, but we did not like it when we saw it in person. A father & son team showed us some other options and let us ride a variety of ebikes, which solidified our decision. We picked up our new ebike as soon as our choice was assembled. They even added on all of the accessories that we picked out in their store.
Friendly and knowledgeable staff diagnosed and repaired my road bike. I'm very satisfied with the results!
Just bought my Electric bike. Absolutely love it, and the customer service here is impeccable!
LOVE Mole Hill Bikes! It is our go to bike shop in the Valley. Gerald and his family are so friendly and knowledgeable.
I appreciate your expertise and 20 years of having your business in this community.
They were great making an extra effort to get me the product I needed. Thanks!
They were great! Very knowledgeable and great in helping meet our needs with a perfect bike. I will only buy and have my bikes serviced by them!
Friendly, knowledgeable staff. Always willing to take time to help when you have a question. Provide excellent service too!
Great selection and inventory! Freindly staff. Gerald and Jordan were very knowledgeable, helpful and patient with us in explaining the pros and cons of several ebikes, and ultimately fitted us with the perfect bike and accessories. We are very happy with our ebikes and they are a joy to ride! We would highly recommend Mole Hill Bikes.
Wonderful customer service! Great bikes!
I bought a bike here recently. The service was excellent and everyone was really friendly. I would recommend this bike shop to anyone. Well worth the trip!
I appreciate how helpful, low key, and friendly everyone is in the shop. I love my new bike and ride it daily. Thank you!! Also the rack and Topeak panniers that were suggested have turned out to be perfect for my commuting needs.
A place you can trust
Well, my gears aren't working right since I got it serviced. I called and they said to stop it back by, but it is inconvenient. I wish it had been right when I picked it up.
Prompt service completed on schedule with real value. My ride feels like fun again!
It's an old-fashioned family run business where you can expect good service and fair prices.
Quality product at competitive price. Readily available inventory across an array of desirable product.
Very patient and solid knowledgeable sales staff Impressive technology used in sales presentation. No up-sell pressure. Availability of a variety of accessories in expected categories. Safe roadway for product trial rides.
These guys are the real deal! My experience over the years with this business hasn't changed, they are a fully equipped and reliable bikeshop!
Great service! Would highly recommend them!
Great range of choices, friendly staff and no pressure shopping 😊
Good service & reasonable pricing.
Friendly and competent service and personell
Friendly people who care about their customers.
Very knowledgeable and friendly. Made purchasing bikes for my 2 kids so easy!
Great selection and very knowledgeable and friendly staff
outstanding service!
I am an owner of a family business and very much appreciate the type of customer engagement that comes from that type of business model. Mole Hole Bike is a family business and they understand how important it is to treat customers like "family."
Terry Whitmore
Vice President/Owner
E & M Auto Paint and Supply Corp.
Always excellent customer service. Very knowledgeable staff. If they dont have what I'm looking for, they often can get it. I very much appreciate their help.
Fair pricing of services and merchandise.