based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and honest service. Highly recommend
Good products, appreciated the time and patience the young man took in answering my questions and working with my sudden onslaught of fears when I went to ride the adult trike bike
Good selection of bikes and accessories. Knowledgeable staff and willing to assist
Staff is very pleasant to talk with. Very knowledgeable. Takes the buyer's purpose for purchasing a bike into consideration and makes suggestions while offering guidance. Continued service is provided to meet the buyer's needs.
Thank you.
Fast repair service
Great bikes, great service, and knowledgeable friendly staff.
always get good service at Mole Hill
Friendly and helpful staff
Excellent service! Jordan volunteered to assemble bike rack and it was done very well and delivered on time!
Service is over and above!! -go the extra mile!!
First name removed Yoder
Always helpful and willing to listen.
Friendly and knowledgeable, these fellows really took care of my bicycle issues. Thanks, Mole Hill Bikes!
The time you spent explaining so many differences to us, and helping to guide us in the right direction. Also the speed at which you got our second bike ready. Thank you so much! Yes we will recommend you, and already have.
knowlegeable employees. Very friendly service.
Very friendly, helpful, respectful and very knowledgeable about fixing and servicing your bike (and selling!!!). I would recommend them in a heartbeat!!
Extreme friendliness and knowledge. When we arrived you could sense the wonderful atmosphere and extreme amount of work being done. The result was a very enjoyable visit and two well-chosen bikes that my kids are enthralled with. Thank you.
Good service, knowledgeable
Knowledgeable and courteous service
Super polite friendly staff
I like that it's a family business
Everything is top notch!! This was our 4th bike purchase here. You always exceed our expectations! Whenever you give a timeframe on service or repairs, you are done earlier than expected. You always under promise and over deliver! You take the time to figure out our needs and get us set up with what bikes are right for us. On this last purchase, I was ready and willing to spend twice what I did, but you set us up with exactly what we needed for a lot less money that what I was planning on. You continuously earn our loyalty with each visit!!
I was thoroughly impressed with Mr. Knicely’s knowledge about the bikes. He took the time to listen to what we were interested in and then recommended the bikes that he thought would best suit our situation. He took the extra time to explain how the mechanics of the bike worked, sized the bike to each of us, and made sure we were comfortable with the bike we had chosen. Mole Hill bikes is family owned company that cares for their customers; I’d recommend them 100%!
These guys are fantastic!!!!! They take time to listen and get you exactly what you need for the best bike buying experience!
The service is fantastic! Delivery was super nice and the representative was informative, friendly and helpful.
My experience with Mole Hill Bikes was great. I wasn't sure what bike I wanted and was right between sizes. Their inventory was extremely good which is why I drove 2 hours to get there. They were very professional and I was able to ride a few different bikes in different sizes allowing me to find the one that fit me the best.
I would definitely shop there again.
Good service in purchasing new E-Bikes. Took time to explain how to use.
Quick turn around. Friendly people. Seeing Jordan.
Thank you for the new tubes and tires.
Everyone in the store is so knowledgeable and helpful.
Service!!
Great service! Professional, friendly, and efficient!
Great customer service and sales person was very knowledgeable!!
Good quality of bikes.
Just purchased a 2nd bike from Mole Hill Bikes. Could not ask for better service and product inventory. The staff is always friendly and very knowledgeable - great bike shop!