based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service, Jordan was wonderful.
I loved the level of expertise and professionalism Mole Hill Bikes displays. They were friendly, knowledgeable, and incredibly patient with new customers. I couldn't imagine buying a bike anywhere else. Thank you Jordan for helping me find my perfect electric bike.
Very good
Great products and knowledgeable staff.
Product appears solid and of excellent quality, but my son has not ridden his bike at his school yet, so we don’t have much to say just yet. However, the service we received at Mole Hill was exceptional! The staff was kind, personable, and knowledgeable.
The staff was very friendly and the service was fast.
Good service and knowledgeable staff! Had fun looking at the new ebike models!
Great people. Great products. It was time for a new bike for my daughter. Jordan knew the exact bike for her and she fell in love. Been riding everyday she can. Thank you
Quality bikes and service. Excellent customer service.
Fair price….good work
They are knowledgeable
They are helpful
Jordan is outstanding at customer service
Molehill is very community oriented
Just good people to do business with
Prompt and friendly service every time.
Attention to detail
Answer questions
Available for customer service
Friendly and positive attitude
Knowledge and taking time to explain thorooghly
Great service, very knowledgeable, I didn't really know what I was looking for when I went in, and based on my questions I left happy with the perfect bike for me! Very satisfied with the service, will recommend this place to anybody!👍
Great service, knowledgeable staff who explained technical things clearly to me. Good prices compared to other local bike shops. Wide selection of bikes and equipment. Staff responded quickly when I had a problem with my new bike. Very impressive!
Very helpful and knowledgeable staff
Mole Hill is always extremely pleasant to deal with. Their prices are fair, quick shipping, quick responses.
Prompt friendly knowledgeable folks
Great bikes, accessories and service
Personal and family oriented! Great product knowledge and selection!
I really appreciated that Jordan asked and listened to how we intended to use our bikes before recommending which ones we should try.
Great customer service and attention to detail!
Provides a full line of products with friendly, very knowledgeable and sincere customer service.
We think you’re honest & reliable. Can’t think of anyone else like that right now.
Now that’s kinda sad, but that’s our judgement.
High quality products with good service
Great service and friendly staff
Alfred repaired and serviced my bike quickly and properly. Jordan was very helpful and informative in helping my wife decide which E bike was best for her. We were also very pleased with the price. Great experience all around!
Great products and service are the norm at Mole Hill Bikes!
High Quality products and service; friendly and knowledgeable personnel;