based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love my Liv bike. Service is excellent!!
We always get great recommendations and are only encouraged to buy what will suit my family best!
Excellent buying experience. Great advice. No upselling whatsoever. Perhaps the best test riding area I've seen. A+
Friendly and very helpful staff.
I appreciate the friendly and prompt service.
Great products & service 2nd to none; nice bikes and friendly service.
The staff is friendly and helpful. The service was was done as promised and was finished earlier than promised.
We love Mole Hill Bikes! Everyone is always helpful and knowledgeable. My questions are answered without me feeling like I don't have a clue...which I don't sometimes! This is the only bike shop I will use...5/5 stars, *****
Personal service for my 4 year old radrover
Appreciate the knowledge and help with getting my bike set up and ready to go. Staff answered all of my questions, and left me feeling great about my purchase! I highly recommend!
Exceptional service and great selection.
The salesman, Jordan was very knowledgeable and helpful and he wasn't pushy. He answered our questions and he gave us a good deal on our new bike rack.
Very pleased with with recent service with Mole Hill Bikes. Definitely will recommend them.
Great service honest people and very knowledgeable about products. Would not buy from anyone else. Big shoutout to Jordan and Alfred.
Very friendly and accommodating for my service work since I have quite a distance to travel. Alfred is the best!
Love my Aventon Pace 500.3 ebike! The service from Mole Hill Bikes was great!
Pat H.
Great customer service and products.
I have shopped at MHB for over 15 years. I recently bought a new bike there. They just keep getting better. Their expertise and desire to get the right person in the right bike is second to none. Jordan has evolved into a fantastic expert who wants to see you in the right bike for you. MHB's online system is pretty incredible for a small bike shop. Their extensive inventory is all on line and more like what you would expect from a big city bike shop. They have nearly every accessory you could possibility want for your bike. I couldn't be happier with the service and the match making that Jordan did for me and my new bike and accessories.
Fair price and excellent customer service.
Professional job and friendly approach
I have always supported this beautiful Christian family, knowing that they give back to God more through their strong faith. Throughout all the many years I have seen this business flourish from 2 people to all the family and many others. God has truly blessed them all, through their honest, truthful and faithful serving his kingdom! Thanks to all the family and employees. DON FLORY
Very friendly and knowledgeable about the bikes
This was my first experience at Mole Hill and it was great. From the moment entered the building to the final sale. The woman who helped me was wonderful and really did a fantastic job. I couldn't he happier with the bike I got or the service. I will continue to visit Mole Hill Bikes in the future.
They are very knowledgeable and willing to help match you up to the right bike.
I bought a great bike at Molehill last year and I am really enjoying it. Maintenance and accessories at Molehill are top quality—I have already recommended Molehill to all my friends. I will definitely come back!
Great service, great personnel.
Very unique experience. The whole family working. Snacks and drinks provided while you wait and think. Allowed to proof ride as much as needed. Patient with indecisive customer (me) even though it was busy. Open, honest advice. Left with a totally different bike than I thought I wanted but after biking to work every day this week, I know without a doubt this is the bike I needed. Very positive experience, well worth the 1,5 hour drive!
Great customer service. Fair pricing on everything bike related..
i have been a customer of yours for over 8 years and purchased 3 new giant bikes in that time frame.there are numerous places out there where one can purchase a bike,but it is the level of service that you have that has made this relationship what it is.you guys have demonstrated time and again the willingness to go the extra mile for me.the fact that you are only a few miles from me is very fortunate.i sing your guys praises to all my friends and know personally of people who you sold bikes because of this.
I really appreciate Jordan for his patience & time spent asking questions & customizing a bicycle to suit my special needs. I am enjoying it very much & believe it's the perfect bike for me. Glad to know the shop is available to keep it running optimally.