based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fantastic place with really fantastic customer focused people. Great product selection and service. Highly recommend!!
Very knowledgeable staff!!!
Very friendly people! Listened closely to my inquiries.
Professional, knowledgeable and prompt - to the inexperienced as well as experienced.
The salesman was very knowledgeable, without being pushy. As i was looking around he was talking to another customer and i was listening in. The salesman asked the person if she would like to ride his personal bicycle as it had all the Cool features ! On a test ride, but she decided not to. The salesman sent me on a test ride 1/2 hr before closing time,( I didn’t think i had time) but he was happy to let me go, he said ride up to those poultry houses around the corner, towards Dayton.. it was really steep thru loose gravel i was surprised that I didn’t have tto come off the seat to ride up. The computer on the Giant E bike sensed how much assistance i needed on the automatic setting. Sweet! as a 62 year old man trying to get back in shape after almost dieing from the covid a year prior. I was sold! I just needed a larger frame model that was in stock that needed to be assembled. There was a sale on. So with the several hundred dollar sale price i got a new comfortable helmet an a mirror with money to spare… very nice honest family run business. I highly recommend them . Milon Benner happy customer
Thanks for getting me in and out quickly.
Quality service done on time and reasonably priced
Your knowledge and honesty when selling a and servicing a bicycle.
Quality products and top notch service.
Jordan and all the employees at Mole Hill Bikes are friendly and knowledgable, and they go to great lengths to help you find a bike to fit you. They encourage you to take test drives, listen to your feedback, and work to find the best bike for you.
They carry an excellent selection of brands across most cycling categories. The shop is in a convenient location, with a great area to test drive..
I highly recommend Mole Hill Bikes.
Friendly and knowledgeable staff and large variety of e-bikes. Also, great location to test ride.
They've been helpful with repairs and with selecting a bike for our child.
Everything was great, I was able to trade in my old bike a get a great new one. Thanks for the help!
Friendly professional staff
Reasonable prices
I got prompt and thorough service on my bike.
friendly, knowledgeable, helpful people and some great bikes to choose from
They have a great selection of equipment, quality service, and a friendly staff!!
They were extremely helpful and patient. Their knowledge of bikes was off the charts. The family atmosphere was refreshing and i def will be telling my cycling friends about them.
Always dependable
Friendly atmosphere. No pressure buying. Try before you buy. Just overall great experence.
Friendly staff!
I thank you did great job
The staff is excellent1
Very knowledgeable and personable. Up to date but not pushy.
Personal service…have recommended you frequently!
We ordered a balance bike for our kiddo and drove over to pick it up. Everyone was super friendly and we received prompt service.
Jordan was my sales person he was very knowledgeable about the eletic bike I bought which was the Aventon aventure 2 . When I came back to pick it up from Mole Hill Bikes Jordan demonstrated how the Aventon aventure 2 operated how turn tje battery on how the pad on the handle bars worked ect . He did a. Great job he help me load in my vehicle and yes I would recommend Mole Hill Bikes to a friend or someone looking for a bike and so far I love my Aventon aventure 2 looking forward to riding it more
Carl Neff
High quality
The availability to test ride bicycles before purchasing.
I appreciate the level of professionalism, the great communication, and the fast turn around when my bikes are being repaired. I feel like Mole Hill bikes sells quality products that they stand behind 100%. Their service and warranty goes above and beyond what I would expect from any other bike shop