based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very easy process from start to finish! Friendly and knowledgeable staff made the experience even better! Look forward to doing more business with them in the future!
I think you all sell quality products, and provide great customer service. I think you all are great people and can see that you all love god and love your work. Thank you for mission work in our community spreading the gospel to people that comes in your store. I am proud to share where I get any of my bike work done or if I need a new bike.
Quality products and service are featured here. The staff of this family run business do a great job of helping their customers get what they need.
I drove 60 miles to see if Mole Hill could help me with a pedal issue. Twenty minutes later my bike was repaired! You don't get that kind of service in most places.
Friendly staff, great service!
Great bicycles, properly prepared and serviced for the buyer, at reasonable prices. Honest, efficient, and everything was as promised.
Always great service and products!! Best bike shop in the Shenandoah valley.
Helpful and polite service. Prompt bike service and we feel very fair prices.
Helpful in answering questions and explaining product options.
The staff were very helpful and informative! They showed me exactly what I needed to get started in biking.
They were easy to deal with and had exactly what I was looking for.
My seemingly broken hub was fixed while I waited in perhaps one of the most organized and well stocked bikes shops I've had the pleasure of visiting. Expert mechanics and equally knowledgable sales staff make this business a fantastic resource for the community.
This bike shop does a great job helping individual riders get the bikes and equipment suited to their style of riding. Well done!
The customer service was beyond fantastic! Thank you!
When I shop for something, I enjoy hearing facts and stories of personal use. They were able to provide both for all the products I was in the market for.
I was looking for a new bicycle, for fitness.
This is what I really liked about Mole Hill Bikes. I told them that I like to ride Rail Trails and some Roads. More of Recreational riding.
They are very knowledgeable about their bicycles.
Took the time to explain about the hydraulic and disc of the bike. What important about the size and fit. Few things I didn't know. They order me a bike my size and let me test it.
Most of all!!!
Their friendly and patience.
Great to work with and they take pride in their work. In and out is very important to a customer and Mole hill bike shop makes that happen!!
Pleasant, knowledgeable and timely service.
Always great and friendly service.
The service was great. The atmosphere was amazing as to how friendly everyone was.I. Love my bike.
The staff is quite knowledgeable & very personable. It’s a very organized & clean store & we’re made to feel very welcome!
The service is always first-rate. They know their stuff, whether it's repairing bikes or selling merchandise. Keep up the good work!
Extremely friendly and knowledgeable staff. Mike Hill Bikes offers a variety of quality bikes.
Excellent customer service with fair prices.
Good location, service, friendly knowledgeable staff, good Giant product line, convenient test ride area!
Thorough review of all the available options in our price range. Low pressure sale.
Extremely knowledgable about all bikes. Answers all questions thoughtfully and thoroughly.
Highly recommend.
Jordan was very knowledgeable and provided great service
Staff there is very friendly and helpful. They helped me with my purchase
They know what they’re doing and I feel like I can trust them.
No pressure sales and customer service.