based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great products. Knowledgeable staff. Fair pricing. Friendly and helpful staff.
Knowledgeable and they make sure they are sending out a well tuned bike.
The staff at Mole Hill Bikes are knowledgeable, competent and friendly...a great combination. Importantly they listen to the customer and do try to over sell. Jordan Nicely is very knowledgeable regarding e-assist bikes. Mole Hill Bikes will not disappoint regardless of your biking level!!
Very friendly, honest people. Great products and they get things done in a timely fashion.
The Mole Hill bike shop team are top notch. I had a problem with my dropper. They immediately diagnosed and fixed my problem. They always exceed my expectations.
Very Friendly
They know their products. They have a great selection of bikes and equipment.
The lady who worked with us was extremely helpful in finding my son a new bike! She knew, from a mothers point of view, exactly what I info I wanted and she was thorough in her search for the right bike. Highly recommend Mole Hill Bikes for any type of bike purchase!
Guys
Great service
Great selection of cycles
Highly knowledgeable
Enjoying my new cycle
Thanks again
Carlos
Skilled, friendly service and great bikes.
Jordan went out of his way to fit a tuneup for my bike in ahead of an event this weekend. Great service! Really appreciate it!
A good place to find high quality bike selection and service.
From the moment I purchased my 1st bike from Mole HIll in 2020 I knew I'd made the right choice of both bike and family owned business. Over the last 4 years, as I became more comfortabe with biking, Jordan and his dad have helped me adjust my bike to make for longer, smoother, and safer rides. Alfred answers any questions I may have when I just pop in. I take my bike in for regular service and can't recommend them enough!
Offered a variety of products, were able to explain the pros/cons of each, and provided set up services the same day.
A very complete bike shop for both electric and traditional bicycles as well as accessories and of course advice.
good quality product good service good location
Love the Giant products and quality, also the quality of service from Mole Hill is top notch. Thanks for all you do.
Good quality bikes and good service.
Knowledgeable, friendly, know their product, and great service.
People are friendly, courteous and knowledgeable. Received prompt service.
Knowledgeable about their products. Able to share pro’s and con’s. Friendly, nice to be known on a first name basis. They give adequate time attending to customers.
knowledge and service
Your staff is very knowledgeable and helpful.
Great customer service!
Prompt service and took care of me when I didn’t have much time before a planned ride out of town. Addressed and corrected the brake issue I had. Thanks a lot!
Local shop,appreciate their knowledge and expertise. Service what they sell in a prompt friendly manner...they are my shop of choice
Friendly, helpful staff. Reasonable prices for quality work.
Good products and friendly service from someone who is trusted to do good work.
Excellent, Customer Service , everyone is very knowledgeable,. Good deals

Staff went “beyond” to assist me and with kindness. Thank you! 🚴😌. Love my bike!