based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good products! Good price! Good service! Helpful people!
Very knowledgeable. Easy to talk with. Great service.
Friendly service.
I walked in wanting an ebike but not really sure what I wanted. I am approaching 75 and have had some health issues. I left a very happy man with a Aventon Level 2 set up completely for me and I could not be happier. It was a valuable experience in my life and a reminder that there are still people who provide that old time quality of caring that is so lacking today. Jordon was unbelievably understanding, thorough and friendly and I thank him for all he has done for me setting me on this new direction. I'll be back.
Very prompt service!
Mole Hill bikes has a great variety of quality products their service is second to none and all their staff I’ve met are friendly helpful and knowledgeable of Giant bikes and their products.
First name removed..
Mole Hill Bikes checks all the boxes for everything you expect in a full service bike shop. The bike and accessory inventory is robust The staff is friendly, professional and helpful as soon as you enter. They demonstrate great product knowledge and the bike service is reliable at a fair price.
All repair work was done promptly and correctly.
The owners and employees were so accommodating! We came in thinking I was getting one bike and had already paid for it, but when I decided that I didn’t feel comfortable on it, they offered to put other bikes together to let me ride them so I could pick the perfect one for me. We were treated very well and never once felt like we were being rushed . I would highly recommend them to others!
I want to thank Jordan and crew for the outstanding service and support that my wife and I received in selecting and purchasing of our e-bikes. Everyone was very helpful and the quality of the bikes are great. Thank you for your help and would recommend mole hill to others. Mike W.
We always get excellent service and support from Mole Hill. They fixed my bike in 1 day!!
Great Giant and Liv bikes and even better customer service. Jordan and all are just super. We would not go anywhere else.
Amazing service and people. Went in to get my electric scooter set up with a brand new set of brakes and it came out like brand new! Very pleased with the service.
Amazingly personal! And Knowledgeable.
You took my older bike and made it ride like new. Thanks for fixing the brakes, making the mechanics run smoothly and straightening the front wheel. I enjoyed many miles riding it this week.
Fantastic service
Always personable and helpful staff. Expert advice and service at a reasonable cost. You can trust these folks to do it right.
I enjoyed the knowledgeable staff and the opportunity to test ride several models with no pressure.
Well stocked, great variety, five star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
This is a great customer service oriented shop.
I am so glad I bought my ebike from them
Mole Hill Bikes is great to work with. Good follow-up service and knowledgeable sales staff.
The Giant brand is a favorite of mine, absolutely no problems with my first bike. The sales staff and owners are very knowledgeable and helpful, just good folk.
Service knowledge and good product
They are the very best. They give great advice and know so much about bikes and equipment needed for a safe and fun ride. They have taken care of all our biking needs for over 35 years.
Dealing with people from the area that we know and trust for knowledgeable and professional service and quality products.
I found Mole Hill Bikes on the internet because they had a bicycle in stock that I thought I wanted to buy. When I saw it in person, I did not like it. However, they took their time and found me an electric bicycle that I absolutely LOVE! I am a cancer survivor and not able to ride a “regular” bicycle anymore, but my eBike gives me freedom and ability that I haven’t known since before cancer.
We appreciate the knowledge and professionalism of your staff, and like to support locally owned and operated businesses.
Very friendly, knowledgeable, and patient with customers to be sure we not only get what we want but what we need as well.
Loads of inventory & knowledgeable sales person.
Always quick and friendly service!