based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have purchased 3 bikes from Mole Hill over the years, including 1 e-bike. We recently had all of our bikes serviced at Mole Hill to get ready for the spring riding season. The work was outstanding as was the turnaround time. 100 percent recommend!
You are always very knowledgable, helpful and a great value.
They took the time to answer any questions I had, and had items in stock to get us going.
The staff is extremely knowledgeable, helpful and friendly. I can't stress how strongly I would recommend this shop to anyone, of any riding ability.
Jordan answered all of our questions about E Bikes & Accessories; gave us options; unscripted assessments; and was instrumental in helping us find a bike that meets our needs and abilities. Thank you very much Jordan and Mole Hill Bikes.
Quality products, nice selection, and excellent service to match. Lovely shop!
Very responsive and helpful. Great, well stocked shop
Very helpful
We had good personal attention, and a very knowledgeable staff. We ordered some extra items for the bike and they were put on immediately prior to our taking our new bike home.
Everyone is very knowledgeable to say the least.
Also everyone is very patient and polite.
Prompt, reliable and technically sound repairs in a friendly and helpful manner.
Quick and professional.
We had an excellent experience at Mole Hill Bikes. My daughter had an e-bike that wouldn’t run. One e-bike shop advised that it would cost at least $1000 to repair and that we would be better off buying a new bike. Mike Hill restored her bike to like new condition and in excellent working order for approx. $378.00. Service was done quickly. Everyone was friendly and easy to work with— highly recommend them.
Always helpful and well stocked
Deeply blessed by the generosity Mole Hill showed towards our non-profit program, SLAQ. Great businesses make great communities and Mole Hill is a great business. I am excited to encourage our youth to consider Mole Hill whenever they are making bike related purchases.
Kind and fast service
Friendly. Responsive. Superb customer service.
I was drawn to your location by the wide variety of bicycles that you have in stock and ready to test drive. My first trip was to test ride a bicycle I had looked at and researched online, discovering in the process that there was one an hour from me at Mole Hill Bikes. We drove down to test drive, but it was not for me once I saw it in person. However, you were able to show me a variety of bicycles that might fit my needs and I was able to decide on one. Then I brought my spouse back within a month for theirs too.
10/10 - The team at Mole Hill was great! Super helpful with no pressure! Shout out to Jordan for making the process so easy and helping me find the right bike (Giant TCR) for me! He gave me a great deal on the bike and even threw in necessary accessories (bottles, cages, etc). They have earned a loyal customer.
We appreciate the friendly greeting we always get when we enter your store! Everyone who works at Mole Hill Bikes is professional and respectful. We feel that your prices for services and parts are reasonable - but that’s not what keeps us coming back. We feel that we can trust whatever you advise us and whatever work needs done, we know you’ll do the job well. My husband and I are grateful that you are part of our community. Thank you for all you do!
Jordan is wonderful to work with and everyone who works there is very knowledgeable and friendly!! They stand behind their products and their service is great!
Great job servicing my mountain bike. Rides like new. Alfred is the man!
First name removed S.
Great product and friendly knowledgeable people
Excellent service and help! Picked us a wonderful Christmas Bike for our daughter
This is an extremely professional shop with a kind and friendly staff. I have purchased several bikes and products over the years and will continue to do business with Mole Hill Bikes.
Friendly expert advice and local service. High quality products at fair prices.
You might want to add your phone number to your stickers.
I came to Mole Hill bikes on the advice of a friend who frequents there. I needed a quality ebike hitch rack and purchased a Saris MHS 2+1 which met my need. I was given a orientation by the staff. I'm completely satisfied with the whole experience.
Jordan went above and beyond to service my mountain bike and tuned it to perfection!!
Friendly and knowledgeable
Expertise, honesty, and willingness to go the extra mile to help.