West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   December 28, 2023 — Rated 10 out of 10 by Tony Hui West Point Cycles - Main St.
What do you like about our products and services?

Andrew and Lukas are exceptionally helpful, courteous, thoughtful and professional !
I bought a new bike with their help !
Report a concern   December 28, 2023 — Rated 10 out of 10 by J.S. West Point Cycles - Main St.
What do you like about our products and services?

Good communication, fast service, competent work, parts in stock.
Report a concern   December 28, 2023 — Rated 10 out of 10 by Lois Walker West Point Cycles - Main St.
What do you like about our products and services?

The staff are exceptional!! Polite, knowledgeable, helpful. I know they know their stuff and I trust their expertise

Report a concern   December 28, 2023 — Rated 10 out of 10 by D.R. West Point Cycles - Main St.
What do you like about our products and services?

Great help, great service. Access to parts when you need them fast.
Report a concern   December 28, 2023 — Rated 10 out of 10 by Alec Tupper West Point Cycles - Main St.
What do you like about our products and services?

Friendly service and competitive prices.
Report a concern   December 18, 2023 — Rated 9 out of 10 by J.W. West Point Cycles - Main St.
What do you like about our products and services?

Staff are extremely helpful and pleasant!

Products are a bit high end.
Report a concern   December 17, 2023 — Rated 10 out of 10 by Sonya Iwasiuk West Point Cycles - Main St.
What do you like about our products and services?

Everyone was sooo great! Above and beyond. The guys ensured that I knew and would not forget about the 1 month and 6 month free service. Just really attentive and great xcustomer service. I will always buy my bikes here. :)
Report a concern   December 16, 2023 — Rated 10 out of 10 by J.R. West Point Cycles - Main St.
What do you like about our products and services?

Very friendly welcoming staff

Report a concern   December 16, 2023 — Rated 10 out of 10 by W.K. West Point Cycles - Main St.
What do you like about our products and services?

Very good

Report a concern   December 16, 2023 — Rated 10 out of 10 by Randy Hicks West Point Cycles - Main St.
What do you like about our products and services?

Best service in the city. Staff are very knowledgeable, friendly and just want to make you happy.
Report a concern   December 16, 2023 — Rated 9 out of 10 by M.R. West Point Cycles - Main St.
What do you like about our products and services?

Fast courteous service with a smile and good service
Report a concern   December 11, 2023 — Rated 10 out of 10 by M.S. West Point Cycles - Main St.
What do you like about our products and services?

Consistency, focus on customer service, approachable mechanics
Report a concern   December 11, 2023 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, reliable, knowledgeable staff.

Report a concern   December 11, 2023 — Rated 9 out of 10 by Nicole Choy West Point Cycles - Main St.
What do you like about our products and services?

Friendly and knowledgeable.

Report a concern   December 11, 2023 — Rated 10 out of 10 by Honey Halpern West Point Cycles - Main St.
What do you like about our products and services?

Excellent service. You have my full trust and confidence that my level be expertly maintained.

Report a concern   December 10, 2023 — Rated 10 out of 10 by A.D.S. West Point Cycles - Main St.
What do you like about our products and services?

The very personal feeling that we get from the staff.
Report a concern   December 9, 2023 — Rated 10 out of 10 by K.H. West Point Cycles - Main St.
What do you like about our products and services?

Randy is helpful, knowledgable and friendly
Report a concern   December 9, 2023 — Rated 10 out of 10 by M.L. West Point Cycles - Main St.
What do you like about our products and services?

Glad I bought a Trek Domane SL 5 as my first good road bike, and think Bontrager has excellent accessories. West Point staff is always helpful.

Report a concern   December 6, 2023 — Rated 9 out of 10 by B.Y. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable and friendly staff
Report a concern   December 5, 2023 — Rated 10 out of 10 by T.K.E. West Point Cycles - Main St.
What do you like about our products and services?

Smart, informed, honest, and helpful staff make great products Superior.
Report a concern   December 4, 2023 — Rated 10 out of 10 by John Prasad West Point Cycles - Main St.
What do you like about our products and services?

Wide variety of selection

Report a concern   December 2, 2023 — Rated 10 out of 10 by M.P. West Point Cycles - Main St.
What do you like about our products and services?

Very helpful and polite staff.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Chris Cole West Point Cycles - Main St.
What do you like about our products and services?

Friendly/Knowledgeable Staff and the service dept excels

-Chris (the Runinn Kerrisdale)
Report a concern   December 2, 2023 — Rated 10 out of 10 by L.M. West Point Cycles - Main St.
What do you like about our products and services?

Andrew was great he was very knowledgeable and answered all my questions and provided additional information. Highly recommended this store.

Report a concern   December 1, 2023 — Rated 9 out of 10 by C.W. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and professional staff
Report a concern   November 30, 2023 — Rated 9 out of 10 by T.L. West Point Cycles - Main St.
What do you like about our products and services?

Andrew is amazing. The rest of the team is also super professional.
Report a concern   November 29, 2023 — Rated 10 out of 10 by H.S. West Point Cycles - Main St.
What do you like about our products and services?

Love the service there!
I actually went over on Monday to get something installed and I learned the store was closed, except for pick-ups. The person was so friendly and genuine that I wasn't even upset. Came back the next day and it was all good : )
Report a concern   November 28, 2023 — Rated 10 out of 10 by A.I. West Point Cycles - Main St.
What do you like about our products and services?

Items was ready ahead of expected availability to pick up.
Report a concern   November 26, 2023 — Rated 10 out of 10 by Y.B.L. West Point Cycles - Main St.
What do you like about our products and services?

I went to one of the physical stores for some help and the reps there were very friendly and helpful as well. I have since bought more from the local store since they are so great!
Report a concern   November 26, 2023 — Rated 10 out of 10 by D.E. West Point Cycles - Main St.
What do you like about our products and services?

Selection, price, availability, store location, friendly and responsive staff.

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