West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   February 12, 2024 — Rated 10 out of 10 by D.H. West Point Cycles - Main St.
What do you like about our products and services?

The staff

Report a concern   February 9, 2024 — Rated 10 out of 10 by Paulo Fagundes Araujo West Point Cycles - Main St.
What do you like about our products and services?

It's tough to put into words how much I love WPC. Basically, it's my go-to spot. I'll only think about shopping elsewhere if the prices are way out there. The staff? Always friendly and on point, ready to lend a hand no matter what. It's just one of those places where I feel right at home.

Report a concern   February 7, 2024 — Rated 10 out of 10 by J.K. West Point Cycles - Main St.
What do you like about our products and services?

professional service

Report a concern   February 5, 2024 — Rated 10 out of 10 by Alex Smith West Point Cycles - Main St.
What do you like about our products and services?

Top tier service. Great information and advice.

Report a concern   February 4, 2024 — Rated 10 out of 10 by Robin Latondresse West Point Cycles - Main St.
What do you like about our products and services?

You had the tyres that I was looking for

Report a concern   February 4, 2024 — Rated 10 out of 10 by John Provost West Point Cycles - Main St.
What do you like about our products and services?

Marc the technician is very knowledgeable, personable and efficient.

Report a concern   February 3, 2024 — Rated 9 out of 10 by A.C. West Point Cycles - Main St.
What do you like about our products and services?

I bought my bike 11 years ago at the 10th Avenue store. Every Spring I used to take it back to them for a tuneup and then started taking it to Main Street as it is closer. I like the service and trust you to take care of my bike.

Report a concern   January 31, 2024 — Rated 10 out of 10 by David Powell West Point Cycles - Main St.
What do you like about our products and services?

Great service, especially for bike repairs and tune ups.

Report a concern   January 27, 2024 — Rated 10 out of 10 by J.G. West Point Cycles - Main St.
What do you like about our products and services?

They always try to accomodate my requests and do what they can to get it done asap even though they are always busy. Great team!

Report a concern   January 26, 2024 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

Outstanding service! Both the mechanic and the sales clerk dedicated their attention to my questions and provided extra tips and adjustments even after the tune-up was done.

Definitely my go-to bike shop for servicing!

Report a concern   January 26, 2024 — Rated 10 out of 10 by G.R. West Point Cycles - Main St.
What do you like about our products and services?

Good service from floor staff

Report a concern   January 26, 2024 — Rated 10 out of 10 by C.L. West Point Cycles - Main St.
What do you like about our products and services?

fast fulfillment (store pickup), friendly and helpful staff in store

Report a concern   January 21, 2024 — Rated 10 out of 10 by Chris Mckinnon West Point Cycles - Main St.
What do you like about our products and services?

Friendly and knowledgeable staff!
Great bicycle servicing!
Always my go to for information and the maintenance of my bicycles!

Report a concern   January 18, 2024 — Rated 10 out of 10 by P.L. West Point Cycles - Main St.
What do you like about our products and services?

very friendly, professional

Report a concern   January 15, 2024 — Rated 10 out of 10 by M.R. West Point Cycles - Main St.
What do you like about our products and services?

Fantastic service. Marc is the absolute best. He not only is very knowledgeable but also teaches me what’s wrong with my bike so I can identify it next time. The service team is also really good about looking at “in-ride issues” on a drop-in basis and fixing them if they can when they aren’t busy.

I had chain drop issues on a new bike that I’d purchased elsewhere, due to a small derailleur support part not being installed on the bike. Marc not only figured it out, he sourced the SKU of the part, told where I could order it online since West Point didn’t stock it, and offered to install it. The other bike shop I talked to couldn’t even identify the issue. Thank you!!

Report a concern   January 14, 2024 — Rated 10 out of 10 by S.R. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff, work was good quality

Report a concern   January 14, 2024 — Rated 10 out of 10 by John Middleton West Point Cycles - Main St.
What do you like about our products and services?

The team of my Local Trek, West Point, Main
Street store, came up with the Goods Again !! I was looking to a Major Upgrade to my Trek Hybrid. After a chat, I was offered a test run on a newer model, this went Well, I received a Quote, which I was Happy about 👍 , the Parts ordered for the Conversion, and work completed on time.
This is why I have been a regular Client, for many years now. Thanks to the guys, Andrew, Marc &
Kris , for keeping my Wheels 🚴 turning.
Highly recommended. John Middleton 🙏.

Report a concern   January 14, 2024 — Rated 10 out of 10 by A.Z. West Point Cycles - Main St.
What do you like about our products and services?

genuine people

Report a concern   January 14, 2024 — Rated 9 out of 10 by T.M. West Point Cycles - Main St.
What do you like about our products and services?

Helpful staff.

Report a concern   January 10, 2024 — Rated 10 out of 10 by Khaled Ayoubi West Point Cycles - Main St.
What do you like about our products and services?

What a great super friendly and helpful staff

Report a concern   January 9, 2024 — Rated 10 out of 10 by E.C. West Point Cycles - Main St.
What do you like about our products and services?

The products are good quality and competitively priced. Every time I've gone in to look for a product, staff have been courteous and professional.

Report a concern   January 8, 2024 — Rated 10 out of 10 by M.K. West Point Cycles - Main St.
What do you like about our products and services?

The staff are always professional, friendly, and are thorough with maintenance and repairs! I've been going to West Point Cycle since 1995, and it's the customer service that keeps me coming back.

Report a concern   January 1, 2024 — Rated 9 out of 10 by E.F. West Point Cycles - Main St.
What do you like about our products and services?

Great staff explaining what services are needed, and great turnaround time

Report a concern   December 31, 2023 — Rated 9 out of 10 by T.B. West Point Cycles - Main St.
What do you like about our products and services?

Good service
Trek product

Report a concern   December 29, 2023 — Rated 9 out of 10 by G.D. West Point Cycles - Main St.
What do you like about our products and services?

You have sell some excellent cycling gear at competitive prices.

Report a concern   December 29, 2023 — Rated 10 out of 10 by Pedro Sanchez Gomez West Point Cycles - Main St.
What do you like about our products and services?

La atención y las bicicletas

Report a concern   December 29, 2023 — Rated 10 out of 10 by Kenny Mah West Point Cycles - Main St.
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   December 29, 2023 — Rated 10 out of 10 by Mark Russell West Point Cycles - Main St.
What do you like about our products and services?

Amazing service. As always.

Report a concern   December 29, 2023 — Rated 10 out of 10 by N.C. West Point Cycles - Main St.
What do you like about our products and services?

The staff are the most friendly and helpful I’ve experienced in a bike shop in a long time! We’ll be coming back often for my bicycle needs.

Report a concern   December 28, 2023 — Rated 10 out of 10 by Nicholas Chan West Point Cycles - Main St.
What do you like about our products and services?

Love how your staff are knowledgeable, attentive and patient. They never upsell, only suggest what you need


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