West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   March 4, 2025 — Rated 10 out of 10 by Y.B. West Point Cycles - Main St.
What do you like about our products and services?

Everyone is super friendly and helpful for people of all knowledge levels about bikes!
Report a concern   March 3, 2025 — Rated 10 out of 10 by Susan Mogan West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and thorough

Report a concern   March 3, 2025 — Rated 10 out of 10 by E.V. West Point Cycles - Main St.
What do you like about our products and services?

the staff are always so friendly, professional and knowledgeable. I really appreciate how much they communicate about what may need to be done to my bike and what work ended up being done.

Report a concern   February 28, 2025 — Rated 10 out of 10 by S.P. West Point Cycles - Main St.
What do you like about our products and services?

staff very friendly and knowledgable
Report a concern   February 26, 2025 — Rated 10 out of 10 by Paul King West Point Cycles - Main St.
What do you like about our products and services?

Took my Bike in for a long overdue service. All repairs were explained clearly. Friendly Employees and Prompt Service which I have found to be the case on numerous occasions of shopping at the store.
Report a concern   February 24, 2025 — Rated 10 out of 10 by Sean Oneill West Point Cycles - Main St.
What do you like about our products and services?

Excellent service as usual. Thank you for your top notch customer service! Best in the city. I’ve been to lots before I found you guys.
Report a concern   February 23, 2025 — Rated 10 out of 10 by Jane Slemon West Point Cycles - Main St.
What do you like about our products and services?

I feel beautifully taken care of at West Point Cycle. My bike was ready sooner than I thought it would be, and it feels great to get back on the road with brakes that feel safe and secure.

Report a concern   February 22, 2025 — Rated 10 out of 10 by Derek Reandy West Point Cycles - Main St.
What do you like about our products and services?

Great service and knowledgeable staff . I have a road , gravel and triathlon bike and they all go to the Main Street location for service . Wouldn’t consider bringing anywhere else

Thanks for the support!

Report a concern   February 16, 2025 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

Salesperson was friendly and helpful
Report a concern   February 13, 2025 — Rated 9 out of 10 by A.C. West Point Cycles - Main St.
What do you like about our products and services?

I trust you taking care of my bike and enjoy the friendly service.
Report a concern   February 12, 2025 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

Efficient & friendly online pickup
Report a concern   February 1, 2025 — Rated 10 out of 10 by F.H. West Point Cycles - Main St.
What do you like about our products and services?

The folks at West Point Cycle Main Street are consistently friendly and helpful, often going above and beyond. This is my go-to bike shop!

Report a concern   January 27, 2025 — Rated 10 out of 10 by S.R. West Point Cycles - Main St.
What do you like about our products and services?

Great service, good price, very happy

Report a concern   January 26, 2025 — Rated 10 out of 10 by B.E. West Point Cycles - Main St.
What do you like about our products and services?

Excellent service, experienced and friendly staff.
Report a concern   January 25, 2025 — Rated 10 out of 10 by F.C. West Point Cycles - Main St.
What do you like about our products and services?

Andrew and Randy are very helpful and patient.

Report a concern   January 24, 2025 — Rated 10 out of 10 by Traavis Ashburner West Point Cycles - Main St.
What do you like about our products and services?

The best bikes and service in the city. Wouldn't go anywhere else! Thanks WP team!
Report a concern   January 24, 2025 — Rated 10 out of 10 by A.F. West Point Cycles - Main St.
What do you like about our products and services?

Location is convenient.
Communication is very good.
Workmanship is reliable.
Report a concern   January 23, 2025 — Rated 10 out of 10 by John Prasad West Point Cycles - Main St.
What do you like about our products and services?

Good customer service
Report a concern   January 22, 2025 — Rated 10 out of 10 by H.C. West Point Cycles - Main St.
What do you like about our products and services?

Bought a new bike and received geat customer service! Would recommend them to all my friends and family.

Report a concern   January 21, 2025 — Rated 10 out of 10 by K.C. West Point Cycles - Main St.
What do you like about our products and services?

I like that you carry Ortlieb spare parts, and I liked your responsiveness.

Report a concern   January 20, 2025 — Rated 10 out of 10 by W.P. West Point Cycles - Main St.
What do you like about our products and services?

Randy was very helpful and knowledgeable whether it was choosing the right tire for my bike or the best helmet.

Report a concern   January 16, 2025 — Rated 10 out of 10 by B.H. West Point Cycles - Main St.
What do you like about our products and services?

Bike mechanic Randy was able to make a last minute repair to my bike brake. Service was exceptionally professional and price for this service was quoted to me prior to it being done.

Tune up service was also discussed for my “dinasaur” of a bike which I will definitely return for in the upcoming weeks.
Report a concern   January 14, 2025 — Rated 10 out of 10 by E.S. West Point Cycles - Main St.
What do you like about our products and services?

I was very pleased with the level of care, expertise, patience and customer service from all of the folks we interacted with at WPC. Top notch! Thanks for making our bike buying experience pleasant and easy.
Report a concern   January 11, 2025 — Rated 10 out of 10 by D.H. West Point Cycles - Main St.
What do you like about our products and services?

The staff
Report a concern   January 10, 2025 — Rated 10 out of 10 by G.B. West Point Cycles - Main St.
What do you like about our products and services?

Great service good for even past the 1 year service warranty. Rides like new and learned how to user the App.

Report a concern   January 10, 2025 — Rated 10 out of 10 by Megan Phillips West Point Cycles - Main St.
What do you like about our products and services?

YOU GUYS ROCK MY SOCKS OFF!!! I'm truly never going anywhere else. West Point die-hard over here, baby!
Report a concern   January 8, 2025 — Rated 10 out of 10 by Paulo Fagundes Araujo West Point Cycles - Main St.
What do you like about our products and services?

Splendid customer service. Marc and team are simply amazing! Bike came from the Complementary 1-year service like brand new! Thank you!
Report a concern   January 5, 2025 — Rated 10 out of 10 by Verena Goebeler West Point Cycles - Main St.
What do you like about our products and services?

Very fast service at a very good price.

Report a concern   January 4, 2025 — Rated 10 out of 10 by J.C. West Point Cycles - Main St.
What do you like about our products and services?

easy to order and easy to pick up
Report a concern   January 3, 2025 — Rated 10 out of 10 by T.M. West Point Cycles - Main St.
What do you like about our products and services?

Helpful responsive

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