West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   March 15, 2020 — Rated 10 out of 10 by T.W. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, non judgemental, helpful staff. Repair service is very organized with specific dates and the bike was ready hours early!
Report a concern   March 15, 2020 — Rated 10 out of 10 by O.L. West Point Cycles - Main St.
What do you like about our products and services?

Good service from staff!
Report a concern   March 12, 2020 — Rated 10 out of 10 by Arliss Renwick West Point Cycles - Main St.
What do you like about our products and services?

Had a tune up - process was described very clearly, with a specific date given that I could pick up my bike. No surprise fees either (and they did a great job!)
Report a concern   March 8, 2020 — Rated 10 out of 10 by P.T. West Point Cycles - Main St.
What do you like about our products and services?

Customer experience was good.
Report a concern   March 7, 2020 — Rated 10 out of 10 by Ernan Abanilla West Point Cycles - Main St.
What do you like about our products and services?

Very happy with the replacement of my brake lever. Thank you.
Report a concern   March 7, 2020 — Rated 10 out of 10 by Fran Goldberg West Point Cycles - Main St.
What do you like about our products and services?

Service is always prompt. Staff are friendly, listen to my reasons for coming in and then answer me in plain language.

Report a concern   March 5, 2020 — Rated 10 out of 10 by A.C. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and helpful: on the phone making a service appointment, dropping the bike off, advising of what will be needed and what the cost will be, sending a text when the service is complete and when picking the bike up.
Report a concern   February 28, 2020 — Rated 10 out of 10 by Rayma Hagan West Point Cycles - Main St.
What do you like about our products and services?

My bike is sooo clean after a service.
(and it rides better to)
Report a concern   February 27, 2020 — Rated 9 out of 10 by M.F. West Point Cycles - Main St.
What do you like about our products and services?

My go to shop for service and high performance gear. Staff are top notch from top to bottom. The only time I wouldn’t recommend West Point is for a new bike purchase - prices are a bit less competitive.

Report a concern   February 25, 2020 — Rated 10 out of 10 by Jane Slemon West Point Cycles - Main St.
What do you like about our products and services?

Everyone is highly competent. Everyone is really friendly. Many times people have gone above and beyond to help me, to fix or replace items in a timely manner to help me get back on the road again. I’m hooked for life.
Report a concern   February 23, 2020 — Rated 10 out of 10 by Karen Cook West Point Cycles - Main St.
What do you like about our products and services?

Kristen listened well to my bike questions and offered several options with clear descriptions about the variations in features among the bikes. She was attentive to all of my interests and made me feel welcome in the store.
Report a concern   February 22, 2020 — Rated 10 out of 10 by Gary Gee West Point Cycles - Main St.
What do you like about our products and services?

Very professional services. Thorough and helpful.

Report a concern   February 21, 2020 — Rated 9 out of 10 by H.R. West Point Cycles - Main St.
What do you like about our products and services?

Quality products, friendly staff, good prices
Report a concern   February 20, 2020 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

QUALITY SERVICE & SALES
Report a concern   February 17, 2020 — Rated 10 out of 10 by John Middleton West Point Cycles - Main St.
What do you like about our products and services?

I have nothing but Praise for the Staff ,,Products & Service at West Point Cycles at
Main Street, My Son & I both bought Trek Cycles, with Accessories etc a few years ago, we both have purchased lots of other items, and view it as a 1 stop cycling store, we come in always get what Want , or the Staff offers to get it Instore for us ASAP. What else do want,
from your Local Store. Thanks everyone 😎
Report a concern   February 16, 2020 — Rated 10 out of 10 by K.N. West Point Cycles - Main St.
What do you like about our products and services?

Service was quick, professional and done perfectly. Came in with literally no brakes and left with such good brakes the first time i used them i almost went over the handlebars which was OK, I had real brakes again. Thank you..

Report a concern   February 12, 2020 — Rated 10 out of 10 by C.S. West Point Cycles - Main St.
What do you like about our products and services?

Thanks to Tim and the team for fixing up my Dad's Trek bike.

You guys are awesome!

First name removed at Rufus Guitar Shop
Report a concern   February 7, 2020 — Rated 10 out of 10 by Tyler Filteau West Point Cycles - Main St.
What do you like about our products and services?

Fast and Friendly

Report a concern   February 1, 2020 — Rated 10 out of 10 by L.T.M. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, knowledgeable staff that were very helpful in assisting us with finding the right bikes for our kids.
Report a concern   January 31, 2020 — Rated 10 out of 10 by Keith Fukushima West Point Cycles - Main St.
What do you like about our products and services?

Best service of any bike shop I’ve been to. Low pressure sales, super helpful staff who don’t talk you into buying things you don’t need like other shops I’ve been to. Very honest. Also not many shops sell triathlon gear so that’s a huge plus.
Report a concern   January 31, 2020 — Rated 10 out of 10 by A.M. West Point Cycles - Main St.
What do you like about our products and services?

great products and knowledgeable staff.

Report a concern   January 30, 2020 — Rated 10 out of 10 by C.K. West Point Cycles - Main St.
What do you like about our products and services?

Great service - we always walk away please with the interactions we had with staff
Report a concern   January 29, 2020 — Rated 10 out of 10 by B.R. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable and Friendly staff with prompt service
Report a concern   January 24, 2020 — Rated 10 out of 10 by John Rozell West Point Cycles - Main St.
What do you like about our products and services?

Good range of Gore products. The gore shake dry cycling Cap I bought rocks.

Report a concern   January 12, 2020 — Rated 10 out of 10 by S.L. West Point Cycles - Main St.
What do you like about our products and services?

knowledgeable and friendly staff
Report a concern   January 12, 2020 — Rated 10 out of 10 by Peter Van Dyke West Point Cycles - Main St.
What do you like about our products and services?

I was impressed with the very knowledgeable service tech that worked on my bike! Prompt and courteous service too.
Report a concern   January 6, 2020 — Rated 10 out of 10 by D.M. West Point Cycles - Main St.
What do you like about our products and services?

Excellent customer service - very informative and great problem solving
Report a concern   December 26, 2019 — Rated 10 out of 10 by Stella Foley West Point Cycles - Main St.
What do you like about our products and services?

Excellent Customer Service!!!!!
Everyone working the day we came in with a pedal falling off my sons bike was quick to help out and fix it on the spot and we could continue a fun family bike ride !!!

Thank you
Report a concern   December 26, 2019 — Rated 10 out of 10 by B.H. West Point Cycles - Main St.
What do you like about our products and services?

staff willing to spend time helping you find the appropriate item!
Report a concern   December 24, 2019 — Rated 10 out of 10 by N.M. West Point Cycles - Main St.
What do you like about our products and services?

Insightful, responsive, and friendly. Best bike shop in the city!

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