West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   December 22, 2019 — Rated 10 out of 10 by C.P. West Point Cycles - Main St.
What do you like about our products and services?

My favourite bike shop in Vancouver. Highly recommend, if you like riding Trek/Bontrager equipment.

Report a concern   December 21, 2019 — Rated 10 out of 10 by J.L. West Point Cycles - Main St.
What do you like about our products and services?

well equipped with the bike accessories
Report a concern   December 19, 2019 — Rated 10 out of 10 by G.T. West Point Cycles - Main St.
What do you like about our products and services?

really good service from friendly and knowledgeable sales staff. We've always been treated well at all of your locations.
Report a concern   December 16, 2019 — Rated 10 out of 10 by K.O. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, helpful staff and good selection. Thanks!
Report a concern   December 15, 2019 — Rated 10 out of 10 by S.L. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and efficient. I go there even though there are at least two bike shops closer to me.
Report a concern   December 14, 2019 — Rated 9 out of 10 by Gottfried Reichl West Point Cycles - Main St.
What do you like about our products and services?

Have been there to buy some stuff (cassette, disc rotors, tubes) to finalize my new wheelset and the team was absolutely great in helping me with my order.
After the parts arrived, it took half a day to get the wheels mounted back.

Appreciate it and will comeback for sure.

Thanks!
Report a concern   December 13, 2019 — Rated 10 out of 10 by C.H. West Point Cycles - Main St.
What do you like about our products and services?

Quality

Report a concern   December 8, 2019 — Rated 10 out of 10 by T.W. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, knowledgeable staff
Report a concern   December 6, 2019 — Rated 10 out of 10 by O.L. West Point Cycles - Main St.
What do you like about our products and services?

The service at West Point Cycles is great!
Report a concern   December 4, 2019 — Rated 10 out of 10 by C.B. West Point Cycles - Main St.
What do you like about our products and services?

Really good experience buying a bike. The staff where very knowledgeable and helped with my final choice.

Report a concern   December 2, 2019 — Rated 10 out of 10 by N.D. West Point Cycles - Main St.
What do you like about our products and services?

Friendly. Helpful
Report a concern   December 1, 2019 — Rated 10 out of 10 by S.G. West Point Cycles - Main St.
What do you like about our products and services?

Excellent service, amazing staff!
Report a concern   November 30, 2019 — Rated 10 out of 10 by D.H. West Point Cycles - Main St.
What do you like about our products and services?

Salesman was excellent. Helpful and friendly but not pushy.

Report a concern   November 30, 2019 — Rated 10 out of 10 by R.B. West Point Cycles - Main St.
What do you like about our products and services?

I have always had good service.
Report a concern   November 26, 2019 — Rated 10 out of 10 by David Crabtree West Point Cycles - Main St.
What do you like about our products and services?

Everytime I've been to your shop the staff have all been extremely useful and friendly and have always sorted out whatever issue I have had.
Report a concern   November 26, 2019 — Rated 10 out of 10 by I.W. West Point Cycles - Main St.
What do you like about our products and services?

fast and friendly service
Report a concern   November 24, 2019 — Rated 10 out of 10 by R.H. West Point Cycles - Main St.
What do you like about our products and services?

Service has always been great

Report a concern   November 23, 2019 — Rated 10 out of 10 by Joanne Shepherd West Point Cycles - Main St.
What do you like about our products and services?

Love the service no matter if I stop by for a tune-up, air in my tires or a battery!
Thanks to all who work at West Point Cycles!

Report a concern   November 17, 2019 — Rated 10 out of 10 by D.F. West Point Cycles - Main St.
What do you like about our products and services?

Good selection, quality products, helpful staff.

One thing you could improve is returns policy with gift receipts, 14 days is useless when people are buying Christmas gifts.

It is NOT Ok to share my name, contact info, purchase info etc. with the public or anyone else, including consultants working for you.
Report a concern   November 17, 2019 — Rated 10 out of 10 by J.Y. West Point Cycles - Main St.
What do you like about our products and services?

Always a great service!

Report a concern   November 16, 2019 — Rated 10 out of 10 by C.F. West Point Cycles - Main St.
What do you like about our products and services?

Every time I’ve come in the staff have been really helpful. Even if it’s just air for my tires, they’re super friendly and happy to do it. I always appreciate the service provided. Thanks!

Report a concern   November 16, 2019 — Rated 10 out of 10 by G.S. West Point Cycles - Main St.
What do you like about our products and services?

Had the tires I wanted at the right price. And a decent return policy.
Report a concern   November 14, 2019 — Rated 10 out of 10 by S.W. West Point Cycles - Main St.
What do you like about our products and services?

attentive and knowledgeable staff
Report a concern   November 12, 2019 — Rated 9 out of 10 by J.T. West Point Cycles - Main St.
What do you like about our products and services?

Efficient, friendly, and professional.
Report a concern   November 12, 2019 — Rated 10 out of 10 by F.I. West Point Cycles - Main St.
What do you like about our products and services?

Fast, honest and helpful service!
Report a concern   November 11, 2019 — Rated 10 out of 10 by K.B. West Point Cycles - Main St.
What do you like about our products and services?

They were very helpful and friendly.

Report a concern   November 6, 2019 — Rated 10 out of 10 by J.R. West Point Cycles - Main St.
What do you like about our products and services?

Great service. Great communication. Friendly staff
Report a concern   November 5, 2019 — Rated 10 out of 10 by Rod Clarke West Point Cycles - Main St.
What do you like about our products and services?

West Point is always my first choice. Knowledgeable staff have really helped me out in the past. Great at accessing hard-to-get parts. They found a Phil Woods bottom bracket for my 40 year old Ritchey after trying for two weeks to get the old one off - finally resorting to pouring Coca-Cola down the seat tube to loosen it. Thanks again people!! (The guy (Andrew) had Phil Woods phone # and phoned him directly). Also sourced chain rings that I was told were unavailable by other shops.
Report a concern   November 2, 2019 — Rated 9 out of 10 by E.A. West Point Cycles - Main St.
What do you like about our products and services?

super quick, friendly. Only suggestion is you might have provided some options and advice on each. Regardless I will be back.
Report a concern   November 1, 2019 — Rated 10 out of 10 by J.K. West Point Cycles - Main St.
What do you like about our products and services?

I love my Trek Conduit and the staff are always friendly and helpful!

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