Y-Not Cycling & Fitness
64 East Main Street Suite A
Lexington
Ohio 44904
United States

Average rating: 9.9 out of 10 based on 363 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 24, 2020 — Rated 10 out of 10 by J.H. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Great service and knowledge of bikes

Report a concern   July 23, 2020 — Rated 10 out of 10 by K.S. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

I loved that I just walked right in, told the worker there what I was there for, and he got me in and out within 15 minutes! I only had to pay for the product, and they replaced the part on my bike free of charge! The worker even held the door for me when I left :D Top notch service!

Report a concern   July 23, 2020 — Rated 10 out of 10 by Tim Chesnut Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Service and products

Report a concern   July 22, 2020 — Rated 9 out of 10 by Robert Vonhaase Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Tune up service included with sail .

Report a concern   July 22, 2020 — Rated 10 out of 10 by M.B. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Love the store and the service!!!

Report a concern   July 21, 2020 — Rated 10 out of 10 by John Mumaw Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

They know bikes
L

Report a concern   July 19, 2020 — Rated 10 out of 10 by Terry Sheila White Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

It is close to home but there are times that parts are not available because of this supply and demand right now.

Report a concern   July 19, 2020 — Rated 10 out of 10 by Ora Osborne Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Staff very friendly and knows their product. It was nice to have someone coach me thru my purchase
Sincerely Al Osborne.

Report a concern   July 19, 2020 — Rated 10 out of 10 by T.P. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Quick turn around time!

Report a concern   July 17, 2020 — Rated 10 out of 10 by E.S. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Jeff was very helpful in helping me pick out a bike to ride on the road I live on.

Report a concern   July 15, 2020 — Rated 10 out of 10 by Carol Garner Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

My first day out and I went 5 miles on my 559 Catrike. It was a dream. Thank you Jeff for all your excellent help.

Report a concern   July 15, 2020 — Rated 10 out of 10 by M.M. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

We always have great service from your business.

Report a concern   July 14, 2020 — Rated 10 out of 10 by L.W. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

I wanted to buy a bike speedometer installed and it was done immediately.

Report a concern   July 14, 2020 — Rated 10 out of 10 by D.M. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

They take good care of you when you have flats or need to buy accessories

Report a concern   July 14, 2020 — Rated 8 out of 10 by N.R. Y-Not Cycling & Fitness - Lexington
What could we do to improve?

Servuce is excellent , but communication is poor, when asked what did they find any errors in the bike , he did not know since he didnot repaired . I am sure you should have some paper work to look at it , but he was indifferent

Report a concern   July 13, 2020 — Rated 10 out of 10 by Mark Stokes Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

very knowledgeable and friendly.

Report a concern   July 12, 2020 — Rated 10 out of 10 by C.P. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Have the best products and service. Everybody is great an knowledgeable about the products.

Report a concern   July 12, 2020 — Rated 9 out of 10 by Duane Hobson Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Great looking bikes, good service and knowledgeable

Report a concern   July 11, 2020 — Rated 10 out of 10 by Anne Petrie Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

You gave my 10 year old bike that sat in my basement for years a new life, thank you!

Report a concern   July 10, 2020 — Rated 10 out of 10 by Gary Jan Smith Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Quality product at good value/prices

Report a concern   July 9, 2020 — Rated 10 out of 10 by D.L. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Very friendlystaff

Report a concern   July 9, 2020 — Rated 9 out of 10 by W.C. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Nice, clean shop and people were right there waiting and willing to help me.

Report a concern   July 9, 2020 — Rated 10 out of 10 by Susan Kairis Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

I have been to the store a couple of times and every time I do, I can expect the same experience. The store is clean, the products are high quality and the staff is both knowledgeable and attentive.

Report a concern   July 9, 2020 — Rated 10 out of 10 by J.S. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Genuinely nice people. Great service. Had a problem, took bike in. They fixed it on the spot. I recommend Ynot whole heartily. J S

Report a concern   July 9, 2020 — Rated 10 out of 10 by David Eckl Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Thanks for your service - y’all are great.

Report a concern   July 9, 2020 — Rated 10 out of 10 by J.G. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Great selection and service.

Report a concern   July 8, 2020 — Rated 7 out of 10 by S.R. Y-Not Cycling & Fitness - Lexington
What could we do to improve?

No employees were wearing masks. We had to ask the sales person to put on a mask which he did willingly

Report a concern   July 6, 2020 — Rated 10 out of 10 by Brenda Wilson Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Great group of people working at this shop. Informative, kind, and just down right extremely helpful with all my goofy questions.

Report a concern   July 5, 2020 — Rated 10 out of 10 by R.M. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

friendly and informative

Report a concern   July 4, 2020 — Rated 10 out of 10 by L.B. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Great customer service and quality work!


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