based on 363 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Nice staff.
A very excellent shop
Prices and knowledge of products
The staff is extremely friendly and helpful. The service is outstanding with a great turnaround. We took our bikes in for a tuneup and were contacted the next day that the bikes were ready for pickup.
Great service and honest have bought 8 bikes from them for the family an on my daughter's bike they sized her to the bike and helped us get into the right size and appropriate the time they give for helping get into what we wanted
I was under a time crunch and my bike was fixed within that timeframe. Thank you for doing a great job promptly. I
Very friendly and helpful staff. Very happy with bicycles purchased.
80$ for a tune-up on a bike, that is almost new, are you kidding me. And then to run up the bill w the BS extra parts to break a 100$. no recommendations from me, and I'll never darken your doorway again. What did you spend a whole 30 min working on it.
The service was amazing! I did not know they shipped things across the country for you! Thank you! And they are professional and KIND.
Friendly, helpful, accessible.
Quality products, local small town business and the customer service. Eric is great to work with, very knowledgeable and helpful, no pressure and very easy to talk to.
Always great products and service!
Prompt, courteous service!
Anything you could want from a bike shop:) they have it all!! Perfect location right on the trails too!
Eric took great care and was very helpful. Great place to get some great bike gear!
Y-not Cycling does good repair and maintenance work. I have no complaints about the two times I've taken my bike in, recently.
Prompt service and reasonable prices. Staff courteous and knowledgeable.
You deal with someone you know and who will be there the next time you come in and the times after that. And they will come to know you. I have had pause over some of their prices, but every purchase has proven to have had the best value over time. Their service is fast, professional, and reliable.
Very fair prices for merchandise as well as service - I have paid twice as much elsewhere for similar repairs and adjustments. Quick turnaround and messaging.
Very nice folks at this cycling shop. They are a very busy place partly due to their store being along the bike trail. The other part is, I'm sure, because they are attentive to their customers' needs and answer all your questions. I just had a tune up to a bike I purchased from a neighbor, and also bought a bike carrier so I could get to the bike trail and other places to ride without trying to put the bike inside my car. I will be returning to get a cart for my great grandson so I can take him on bike rides. I would recommend them without hesitation. Glad I found them when I needed it.
People are friendly and knowledgeable and service is great
Great local store that goes out of its way to be supportive of cyclists.
They are user friendly and service is great
Good people ! Good service ! Willing to lessen and help were they can. They have a wide variety of products ! Great location !
Honest, helpful advice - not overselling. Eric take genuine pleasure in the healthy habits of customers and friends. We love these guys.
I love your customer focus. The products are excellent but it’s more about “how” you sell than “what” you sell.
Repair was done very quickly and was actually less than the estimate
Timely service at a reasonable price, I don't have to go out of town for a bike shop.
The initial service on my bike did not fix the problem and Dave gladly took it back, no questions asked. He worked on it until he Got it right. He thanked me for my business as well as my patience while he worked on it the second time. You can’t ask for anything more than that when working with a service company. I would recommend them to anyone needing service on their bike.
Love this place.