based on 1303 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've used their services for 20 years, and I will get my bikes tuned up there again next year.
And I will buy my next bike there.
Very knowledgeable and friendly
Great products, service and friendly knowledgeable staff.
Friendly, efficient service
We love visiting Y-Not in Lexington. They have great service, caring staff members and they actually listen to you when you have a problem with your bike.
Great family friendly atmosphere. Will definitely buy bikes from Y-Not again!
Good customer service and a desire to always satisfy the customer. Usually have what I need in stock and if they don’t, it can be ordered and received within a couple days.
Service and quality of products
Local and family owned
The best little bike shop.
Friendly and knowledgeable folks !
Knowledgeable and helpful. I like the vibe of the shop.
Everyone is great. I recommend this place to all my friends. Your products are priced right and I love them.
Great products!! Everything you need to get out there & ride!!
Employees are extremely knowledgeable AND very helpful!!
Great brands, good prices and excellent staff.
Quality work and personal service.
I brought my bike in for the $49 tune up special. I told the gentleman to please check front derailleur because it wasn’t shifting right. Picked up my bike after completion, I asked if they did check this and was told they did and it’s shifting worse. I can’t complain too much until I give them the opportunity to fix the problem again. I will be calling to get this taken care of.
Very professional and they take care of their customers
Friendly, competent, and professional staff with great product selection and fair pricing.
Doesn’t get ANY better than Eric and my folks at Y-Not!!!! Please come visit- great people and great products at great prices.
Quality and variety.
My new step thru Electra go cruiser is a perfect fit for me. Rick was a very helpful knowledgeable salesman
Very helpful and friendly. Good products.
Dave does a great job.
I utilized Y-Not Cycling to get a tune up on my bike. The service was thorough and completed within an appropriate time frame. Also, the bike was washed and cleaned. This was very unexpected and highly appreciated. My wife and I will continue to utilize Y-Not Cycling for all of our biking requirements.
Service has always been quick and well done.
Great through service. Very dependable.
Bikes and service are amazing!
I always find what I need here. I appreciate that you take the time to get to know your customers. I always feel appreciated when I visit your store. I would not take my bike anywhere else for service. No matter who is working everyone represents your business well!
Personal service. Very honest. Customer focused.
I always enjoy visiting with Eric, the owner. He is knowledgeable and very helpful. Great experience buying an E-bike!