Customer Testimonials
Very helpful and knowledgeable staff!
I love stopping by West Point. Y'all have the nicest, most accommodating staff and you're always willing to take the time to talk me through what I'm buying so I feel confident in my purchase.
The shipment was fast and the product was exactly what I wanted/expected! Couldn't be happier.
Great service ! Thanks !
Impeccable customer service!!
I’ve always been treated well and beyond. I’ve bought my bikes here before and there is nothing they won’t do to help in any situation and their patience is amazing. Trust me I wasn’t the easiest customer to finally find be happy with my new E-bike. Yes they might be busy but understandable so. I will never hesitate to recommend West Point Cycles West - 10th and they will always be my go to.
Thanks for everything Grace:)
Great selection and service!
easy to shop and very helpfull
Knowledgeable staff
Very friendly and helpful, a rarity among bike shops!
Very friendly and knowledgeable.
Lots of products and very friendly staff
Best staff around !
good service !
Received excellent service @ E 2nd store.
KNOWLEGEABLE AND FAST SERVICE. I COULDN'T BE HAPPIER1
The job is thorough and fair
Got & honest assessment of what my 12 year
old bike needed re & re of worn parts on my
running gear. Good follow up as well. First name removed a
Good inventory, fast service & and friendly people.
Staff service and knowledge was outstanding and very appreciated.
High quality, good variety and knowledgeable staff
Many good quality products for cyclists and knowledgeable helpful staff.
Staff are knowledgeable, pleasant, very easy to deal with.
I needed a spoke repair on my road bike and my bike was brought into serving right away and was told it would be a week for repair and tune-up. I was notified the next day the bike was ready for pickup. Exceptional, friendly service.
Friendly helpful staff, I am a trek fan, good bike service
!
Great service and responsive via email
On my recent visit, Nolan provided prompt, friendly, helpful, and authoritative advice, and supplied the proper products for me.
Great service and quick turnaround. Very helpful staff!
Excellent staff who are helpful and friendly and a good selection of products.
Your shop and especially your team is/are fantastic! I met Lucas at the West 10th location and was pleasantly surprised to be helped by him again at the Main St. location. Awesome job, Lucas; you’re super friendly and helpful and I appreciated your support!