Customer Testimonials
Good price and great nation wide delivery. Bookmarked
I had this item bought in April, only tried to install in June found out my order was not compatible and the guys at WPC still allowed me to return. That was awesome!
Excellent service, friendly, fast delivery processing.
Friendly and personal service.
Very knowledgeable
Execellent customer oriented service.
Prompt, courteous service.
Easy to navigate website.
Tim was fantastic at answering my questions and setting me up with the right gear. He explained the value of every item in depth and helped me find the best thing for my needs at my price point. I came in for a small adjustment (my bungee cord snapped and tangled in my brakes) and left plenty satisfied with much sturdier storage options.
Every time I’m in the store I always find all the employees friendly and helpful.
You honoured the 1 year birthday for my bike coupon even though it had expired - good choice.
You didn’t overcharge me for a tune up after I crashed my mountain bike.
Little things make a difference.
Services offered by Tim was exceptional. He was not only very knowledgeable and effective but also very patient with me as a new bike rider. He managed to get me a good helmet that I really like at the end...
The customer service is very personalized and very knowledgeable staff
Extremely pleased with the purchase of our Trek Ebikes - From the pricing right to the demonstration of the bikes all went smoothly. The friendly , professional and humorous staff made parting with my hard earned pension money fairly painless.—
Expert advice
Great service
Professional
Fast service for small jobs like brake pads, even without an appointment and on a weekend.
Tony was amazing and very knowledgeable! He was always happy and helpful and highly recommended!
The service was s excellent. She was very knowledgeable, and when she doubted herself she asked her co worker. I highly recommend her.
The young man who carried my bike to my car was equally as knowledgeable and so helpful.
They both were very friendly and courteous.
I hope they are both commended on their excellent services.
My townie ebike is going to be perfect for the summer.
They were very helpful and replaced my flat within the half hour. I could not have asked for more... Danny
These guys are great!!! Always supporting my local bike shop!!!! I’ll see h guys soon!!!
Excellent customer service and found the helmet I wanted.
selection
Knowledgeable sales support!
Good selection of products
No pressure sales tactics
Worked hard to earn our business
Fast product delivery
Friendly staff
Friendly swap and I have what I'm looking for most of the time
Super fast and friendly
Good job… will bring my bikes for service now.
Great selection too
Thanks for helping my daughter find her bike
Honesty and quality products
Competitive prices, knowledgeable and helpful staff … and knowing that my bike was worked on by a pro
Dennis
Always great service.....knowledgeable and helpful
I was able to phone in to confirm the rotors on the website were in stock at the Langley store. I think it was Kevin that answered the phone and he did a physical confirmation for me. He put them aside and I picked them up on the Tuesday. Pick up was super easy too.
My family has been a long-time customer of West Point cycles. I would not go anywhere else for my cycling needs.