West Point Cycles
Vancouver & Langley
BC
Canada

Customer Testimonials

Report a concern   September 28, 2023 — Rated 10 out of 10 by Daniel Fedosenko West Point Cycles - Langley
What do you like about our products and services?

The team is very informative and friendly! Lots of product options nicely laid out. I feel like I’m somebody when dealing with the staff. Also I’ve been in a few times and the one young man that we bought my sons bike from remembered us.

Report a concern   September 28, 2023 — Rated 10 out of 10 by Paul Owens West Point Cycles - West 10th
What do you like about our products and services?

Quick delivery and excellent prices! Can’t say fairer than that 😊

Report a concern   September 27, 2023 — Rated 10 out of 10 by Thomas Chan West Point Cycles - Main St.
What do you like about our products and services?

Professional staff and very kindy
Oliva from the service team spot out the potential safety concern for my daughter bike as well.
Main st West point Cycles is the best in town!

Report a concern   September 26, 2023 — Rated 10 out of 10 by W.R. West Point Cycles - West 10th
What do you like about our products and services?

Thorough, accommodating, informative

Report a concern   September 25, 2023 — Rated 9 out of 10 by E.C. West Point Cycles - Main St.
What do you like about our products and services?

Good product selections and, even more importantly, good relational customer service!

Report a concern   September 25, 2023 — Rated 9 out of 10 by M.F. West Point Cycles - West 10th
What do you like about our products and services?

Website was good and easy to find what I was looking for. It was in stock at the location it said it would be. The staff were friendly and helpful without being pushy. They were happy to let me look around but responsive when I had questions.

Report a concern   September 25, 2023 — Rated 10 out of 10 by A.H. West Point Cycles - Kerrisdale
What do you like about our products and services?

Great service, very knowledgeable

Report a concern   September 25, 2023 — Rated 10 out of 10 by Riemer Faber West Point Cycles - Langley
What do you like about our products and services?

The staff are helpful and knowledgeable!
I was helped right away, and got exactly what I needed!

Report a concern   September 23, 2023 — Rated 10 out of 10 by B.V. West Point Cycles - Langley
What do you like about our products and services?

Informative and took time to answer my questions

Report a concern   September 23, 2023 — Rated 10 out of 10 by R.H. West Point Cycles - Langley
What do you like about our products and services?

We like our Trek Bikes.
Helpful staff and good service at Westpoint Cycles Langley. Thanks

Report a concern   September 23, 2023 — Rated 10 out of 10 by Norman Li West Point Cycles - Main St.
What do you like about our products and services?

Incredible service staff!

Knowledgeable, caring, honest business practices, professional in every interaction.

Technical proficient. Attention to detail are how I would best describe the work performed on my bikes.

I have been using their services for 6 years now.

I would recommend family and friends.

Report a concern   September 23, 2023 — Rated 10 out of 10 by Mark Jellinek West Point Cycles - West 10th
What do you like about our products and services?

I had a complex problem with my drivetrain and i am an experienced mechanic. These folks were fast to find root cause, great at communicating options and both efficient and precise at carrying out the service

Report a concern   September 23, 2023 — Rated 10 out of 10 by D.O. West Point Cycles - Langley
What do you like about our products and services?

Gurleen and shop staff very helpful.

Report a concern   September 21, 2023 — Rated 9 out of 10 by K.P. West Point Cycles - Main St.
What do you like about our products and services?

Helped me out in a pinch with finding a replacement brake lever. Took the time to make sure it would be compatible in advance. Fit the repair in within a few days. Recommended additional maintenance. Excellent service overall.

Report a concern   September 21, 2023 — Rated 10 out of 10 by Sarah Sinanan West Point Cycles - Kerrisdale
What do you like about our products and services?

Experienced service. Helpful staff!

Report a concern   September 21, 2023 — Rated 10 out of 10 by Brandon Redford West Point Cycles - Main St.
What do you like about our products and services?

Thx for looking after my bike and also for providing excellent repair service after an a fairly severe accident. I am grateful for the knowledgeable staff who took the time to help me understand how to make safety a priority when riding around Vancouver.

Report a concern   September 21, 2023 — Rated 10 out of 10 by C.R. West Point Cycles - West 10th
What do you like about our products and services?

Excellent service.

Report a concern   September 20, 2023 — Rated 10 out of 10 by Sumer Gill West Point Cycles - Langley
What do you like about our products and services?

Great place, the staff makes every visit worth it.

Report a concern   September 20, 2023 — Rated 10 out of 10 by C.C. West Point Cycles - West 10th
What do you like about our products and services?

Timely service

Report a concern   September 20, 2023 — Rated 10 out of 10 by D.B. West Point Cycles - Main St.
What do you like about our products and services?

Thanks to Jordan! We randomly showed up when Main St store was closed, he was just leaving and on hearing we had a very specific need (for a pump) he took us in and did what was needed to get us going. Experience over years is that staff are helpful, service work is well done and products for sale are good quality. Highly recommend this store.

Report a concern   September 19, 2023 — Rated 10 out of 10 by Dawn Sparks West Point Cycles - Kerrisdale
What do you like about our products and services?

Service is always excellent.

Report a concern   September 19, 2023 — Rated 10 out of 10 by B.P. West Point Cycles - Langley
What do you like about our products and services?

The part I wanted was in stock, the service tech knew his stuff, and the item was installed the same day. Amazing!

Report a concern   September 19, 2023 — Rated 10 out of 10 by D.G. West Point Cycles - West 10th
What do you like about our products and services?

Very helpful and knowledgable staff. They always trying to accommodate whenever possible. Thank you.

Report a concern   September 17, 2023 — Rated 9 out of 10 by Colin Rice West Point Cycles - West 10th
What do you like about our products and services?

Friendly staff and lots of bicycles and products

Report a concern   September 17, 2023 — Rated 10 out of 10 by K.K. West Point Cycles - Main St.
What do you like about our products and services?

Repairs/maintenance v good
Friendly knowledgeable staff. Bike vibe

Report a concern   September 17, 2023 — Rated 10 out of 10 by M.M. West Point Cycles - Main St.
What do you like about our products and services?

Thank you very much for letting me keep my new bike with you while I was away. And Thanks for kitting me out with shoes and pedals, etc. I will definitely recommend you to all my friends and colleagues. Excellent customer service!!! Cheers!

Report a concern   September 17, 2023 — Rated 10 out of 10 by S.V. West Point Cycles - Kerrisdale
What do you like about our products and services?

Staff are excellent

Report a concern   September 17, 2023 — Rated 10 out of 10 by B.S. West Point Cycles - Kerrisdale
What do you like about our products and services?

Quick service

Report a concern   September 17, 2023 — Rated 10 out of 10 by K.M. West Point Cycles - Main St.
What do you like about our products and services?

Best store in town!

Report a concern   September 17, 2023 — Rated 9 out of 10 by A.M. West Point Cycles - Kerrisdale
What do you like about our products and services?

Honest value
PR good


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