Customer Testimonials
Great people
fast freindly good se
Local, helpful advice. Good bike service. If something is out of stock staff are helpful to order it in.
fast and accurate delivery for product.Price was great too.thanks Sam
Great staff explaining what services are needed, and great turnaround time
Knowledgeable staff.
Immediate service when the bike has mini problems unlike Kerrisdsle; 10th has better mechanics to fix bike, so the quality is better
Good service
Trek product
You have sell some excellent cycling gear at competitive prices.
Staff were great!!!
La atención y las bicicletas
Very prompt delivery and great service at a busy time of year. Thank you.
Local and personal service
Since I bought my Trek e bike, I have had great service. I had a couple of small issues and it was promptly taken care of.
I love my new bike and I would highly recommend this store.
Kim M
Experienced staff.
Honest and straightforward experience
The people at West Point Cycle made for a great experience. Everyone was friendly and eager to go above and beyond to make sure I was happy with my purchase/bike service.
Friendly and knowledgeable staff
Amazing service. As always.
Fast repairs while dropping in with on route problems
The staff are the most friendly and helpful I’ve experienced in a bike shop in a long time! We’ll be coming back often for my bicycle needs.
knowledgeable staff, all the gadgets
Love how your staff are knowledgeable, attentive and patient. They never upsell, only suggest what you need
responsive and informative
Andrew and Lukas are exceptionally helpful, courteous, thoughtful and professional !
I bought a new bike with their help !
Friendly
Good communication, fast service, competent work, parts in stock.
The staff are exceptional!! Polite, knowledgeable, helpful. I know they know their stuff and I trust their expertise
Great help, great service. Access to parts when you need them fast.
I showed up, unannounced, with an electric mountain bike problem, thinking I had a disintegrated rear hub mechanism. I hadn't purchased the bike at West Point, but their service people stopped what they were doing, to help.
Little over an hour later, they had the bike fixed. With unexpected good news. Not a hub breakdown, but a simple bearing failure. They had the part in stock, had me up and running in no time.
I won't soon forget how well I was treated. Friendly people, quality advice..
Mark Tonner