Customer Testimonials
Friendly helpful staff
Quick, concise service
Quick, helpful service
Good service!
Great work. Great experience with my disabled son. Will highly recommend to friends!
Products on hand.
everyone at the shop is super knowledgeable and always willing to go the extra mile to help. The best bike shop in the city.
Good products and service.
We have bought our last 5 bikes from Westpoint Cycles in the last 20 years. The selection of bikes is impressive, and the sales staff are all extremely knowledgeable and friendly. And when you need any servicing or adjustments, they are able to pinpoint the problem and fix it quickly and at a very affordable cost. What is not to like???
Great selection of product. Solid website. Sliding double doors at the front entrance.
Variety of product selection and knowledgeable staff.
Ashley was super helpful and pleasant
high-quality products and excellent service
Mechanic made the effort to repair a bike rather than simply replacing replacing old parts with new.
Totally customer and solution orientated. Made it easy.
Great staff, great advice and great mechanics.
Personal service, staff friendliness.
I like the service we received from the staff at the Kerrisdale shop. There was one minor glitch ion our most recent purchase, however, it is being addressed accordingly and to my satisfaction. I have always used this shop for all my bike maintenance for other bikes that I have owned, and I will continue to do so with our most recent purchase.
Outstanding service as usual. I will keep returning :)
Great people, great work. great followup
Dave at W 10th was a great representative of your operation. He made the difference in getting my bike sorted and the accessories attached and me sent on my way. Thank you to him and your team.
staff was friendly & accomadating , was a small purchase but gurleen took the extra effort to make sure my order was taken care off though there was a slight delay in either shipping or post . was very impressed with the service mike
I appreciated the knowledgeable advice!
Personal approach; friendly helpful staff
Available spare parts and very good customer service.
Prompt, courteous and professional!
Fast, courteous, helpful service.
I liked that I had a minor problem and the service desk did not try to oversell any other services.
I have been at WPC for both booked appts and drop in service. Booked appts are thorough and great communication to keep me apprised of work that may be needed/recommended. Staff is friendly, helpful, and knows what they’re dong.
Drop-in service has been quick to repair a handlebar battery and change over pedals — excellent all around !
Lots of selection. Helpful staff. I lost my paperwork (I lose a lot of things) and the store manager reprinted everything and emailed it to me. Life saver!