Customer Testimonials
They had what we needed. Super friendly. And got a good deal on some clothing!
The people...
Quick, accurate repair job. Decent prices.
Incredibly polite and helpful staff
friendly people, incredible fast service
Good customer service.
Friendly staff and a nice selection of products!
Everything about phat tire
Ezra should be a store manager somewhere bc of his knowledge and genuine customer concern.
Location
Steve Palmer was a great salesperson. He was friendly, knowledgeable and courteous.
Great service, good quality products, and fair prices. The staff was super helpful in picking out which bike would work best for me, and also several accessories that I hadn't thought of, but turned out to be very useful. Will continue to shop here in the future!
The manager is very cool and really handsome
Great service!
HELPFUL STAFF, Provided plenty of information for a new rider
Super helpful and supportive!
Attentive and knowledgeable!
I broke doting the trail. Walked to the store and received excellent service and was back on my bike in no time.
Knowledgeable and friendly help - great location!
Friendly knowledgeably staff
Service department kept me informed and did a great job!
Excellent service. Very attentive to what I was asking and looking for. Will definitely be back.
Perry’s milkshake brings all the boys to the yard
Good quality products and service!
Friendly and knowledgeable staff!
Service department was very helpful.
Simple no hassle. I went in found my shoes, tried them on and checked out. I did not have any interaction with an employee until I checked out. I found this to be quite nice, as once I was done I was approached several times and apologized to for not helping me out but they were all working with customers and I got it. They showed true care and attention for the people in the store that was there before me. Will be going back for all my biking needs.
The professionalism, attention to detail, and good sound advice. The staff, specifically Matt who I dealt with, “knows his stuff”. You can tell he is super passionate about his profession.
In a world we live in today, service has been lost. However not at Phat Tire Midtown!
Great job Matt and you made my grandson a very happy cyclist on his birthday!
People there know what they’re doing.
All the products are top-of-the-line, anytime I’ve needed anything or had any issues. The staff has been excellent helping whenever I need it.